Human Resource and Compliance Manager - Senior Lifestyle Corporate Office

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for the central intake of new leads to the assigned communities. The CRL is to create a customer service experience for seniors and their families that is in accordance with Senior Lifestyle values, sales tools, and sales training. The CRL is to schedule community visits for seniors and their families from the lead source specified by the Regional Director of Operations, to help create and maintain a new lead to first tour conversion that enhances the communities’ performance.

• Review of submissions to the Company Ethicspoint hotline, routing submissions to the proper internal constituents, working to update responsive information, and working to complete / closeout a report
• Monthly auditing of E-verify reports for new hires
• Monthly or bi-monthly (as necessary) auditing of team member files in the Dynafile (or successor) system
• Completion of team member onboarding audits
• Maintenance of Chicago office team member files in Dynafile (or successor) system
• Monitoring and routing human resource and compliance related mail received
• Communicating internally and with third party vendors, including the Company’s background screening vendor, regarding acquisition of new communities and management terminations at communities
• Creating, uploading documentation and managing documentation through PolicyTech
• Communicating internally and with third party vendors, including the Company’s background screening vendor, regarding new hires and terminations
• Working with Company communities to coordinate file shipment and storage and maintenance of document destruction process
• Communicating with Company’s unemployment provider regarding claims, details and locations updates
• Assisting with processing and monitoring human resource and compliance vendor invoices
• Assisting with workflow related to acquisition or dispossession of communities
• Providing administrative support and assistance to other departments in connection with human resource and compliance items as necessary
• Supporting defense efforts through coordination of documentation and information in connection with legal claims brought against the Company
• Collaborating with various internal disciplines to help ensure consistent communication of policies to employees.
• Identify and clarify issues while working collaboratively with employees to achieve prompt resolution.
• Perform other duties as assigned.

• Provide timely responses in a professional manner while resolving core issues.
• Ability to work in conjunction with additional corporate teams to support user base.

• Bachelor’s Degree from an accredited college or university or equivalent work related experience
• Two years of experience in Human Resources of Compliance related fields 
• Articulate communicator with excellent communication skills in English, both written and verbal.
• Proficient in systems such as Microsoft Office, PolicyTech, Dynafile and E-verify 
• Ability to communicate effectively. 
• Ability to work as part of a team and handle multiple tasks safely and effectively.
• Excellent organization skills.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.