Human Resource Generalist - Lake Arrowhead Resort and Spa

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description:

Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174’. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.

Overview:

Basic Function

The Human Resources Generalist is responsible for duties related to employee benefits, worker’s compensation claims administration, hiring, training and administrative support.  The Human Resources Generalist is responsible for administering the onboarding and new hire orientation process for new employees, reviewing company policies and property policies and procedures, and providing support to the property workforce. Discussion of confidential information outside of the Human Resources Office is prohibited.

 

Essential Fucntions 

• Coordinate employee group insurance orientation | open enrollment, including enrollment eligibility, claims inquiries, dependent additions and/or deletions, premium audits, up-to-date listing of current enrollment, and COBRA requirements.
• Conduct Benefits portion of New Employee Orientations, Worker’s Compensation Injured Worker training, LOA training, and any other training related to current job responsibilities.
• Accurately administer workers’ compensation reporting, investigations, and follow up. Ensure proper safety training through monitoring safety and health training checklists.
• Compile monthly accident summary via HRIS to track claims and administer safety program. Report claims status to HRD.
• Under the direction of the HRD will coordinate investigative/locker audits with the Loss Prevention Supervisor or Manager.
• Oversee employee file maintenance and record keeping and maintain employee information in HRIS. Correct any discrepancies found when doing a monthly audit.
• Data entry daily into HRIS new hires, terminations, changes to status or pay rates, OSHA information, medical exams, disabilities and accommodations requested, and other information as required.
• Assist with monitoring payroll reports and payroll registers at the time of processing to ensure accuracy (i.e., payroll deductions, paid time off/sick time requests, phone stipends, etc.)
• Compile and disburse monthly turnover report to Director of Human Resources and others as directed.
• Monitor ACA and Benefit Eligibility over the span of two rolling quarters based on ACA and associated regulations
• Administer employee recognition awards program including coordination of monthly recognition celebration functions in partnerships with various Department Directors.
• Calculate, report and post OSHA 300/300A Logs on an annual basis.
• Manage secondary job code process. Audit for accuracy and maintain current records.
• Works closely with the HRD to administer the Annual Performance Reviews. Provide Director of Human Resources with annual overdue appraisal report.
• Plan, coordinate and facilitate employee relations events including but not limited to: Employee of the Month, Manager of the Quarter, Beginning/End of Season Parties, Manager Outings, Summer Picnic and Holiday Party.
• Maintain and monitor sick and PTO accruals with quarterly reports to highlight abuse. Monitor and notify employees of approaching cap on vacation accrual (based on month end reporting provided by accounting department)
• Assist with all internal and external related matters as directed by the HRD
• Remain alert, courteous and helpful to guests and fellow employees always. Maintain a position of high visibility within the property.
• Assist HRD in other duties, including but not limited to disciplinary actions, terminations, counseling employees and providing guidance and support to supervisors, coworkers and employees.
• Must be available and willing to answer employee questions and always assist in employee issues.

Marginal Functions

• Assist with payroll as a back-up when required.
• Assist other departments as needed.
• Engage with manager and leadership meetings, as needed.
• Performs additional duties as requested by the Director of Human Resources. 

Qualifications:

• Four-year college degree in a related field.
• Minimum of four years of Human Resource experience required.
• Minimum of two years of administrative experience within the hospitality industry.
• Knowledge and expertise in HR policies and procedures.
• Significant knowledge of full cycle recruiting.
• Strong understanding of best practices and current CA regulations related to HR.
• Excellent judgment and problem-solving skills.
• Experience with conflict management.
• PC Skills – data entry, Word, Excel, and PPT required.
• Pleasant phone and in person demeanor.
• Typing 65 wpm or better.
• Strong organizational skills.
• Excellent communication (written and verbal) and interpersonal skills.
• Strong employee relation skills.
• Experience with payroll a plus.
• Experience with Workday or similar HRIS is required.

Compensation Range:The compensation for this position is $31.10/Hr. - $39.79/Hr. based on qualifications and experience.