Human Resources Assistant at Lakeshore Technical College

Company: Lakeshore Technical College

Location: Cleveland, WI

Position: Human Resources Assistant (Part-time)

LAKESHORE'S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.

Part-time Benefits Include:
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
6.9% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
Company paid life insurance | Up to 8 weeks paid New Child Leave | Onsite fitness center and walking path

Lakeshore also offers generous prorated paid time off starting with 10 days of vacation, 9 days sick time, 6 days of personal leave,
10 holidays, and a one-week winter break.

Additional Perks:
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs
“Dress for your day” | Employee recognition and appreciation events
Campus closed six Fridays during summer

Benefits begin the first of the month coinciding with or following hire.
For additional information on all of our vast array of benefits, read through our benefits guide.

SHIFT:  Day hours | Flexible based upon the needs of the College

LOCATION:  Lakeshore College – Cleveland, Wisconsin

POSITION SUMMARY: The Human Resources Assistant is responsible for providing administrative support across various functions within the HR Department. This position will build and maintain strong working relationships with employees at all levels of the organization, handle sensitive information with confidentiality, and play a crucial role in supporting the HR department, ensuring efficient and effective administration of a variety of HR processes. This position is responsible for providing an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(45%) Human Resource Operations

• Assist with data entry and updates in the HRIS system, including new employee setup and changes ensuring accuracy and compliance.
• Process and coordinate employee engagement initiatives and recognition programs, while helping develop new initiatives and programs to enhance employee involvement.
• Manage various employee support processes, including tuition reimbursement requests, overseeing unemployment claims, and handling wage and employment verification requests, ensuring accurate and timely resolution.  
• Manage various reporting functions including IPEDs, monthly labor reports, and semi-monthly new hire reports.
• Draft, update, and manage HR communications utilizing various platforms, including content for monthly newsletters, College-wide emails, wellness activities, open enrollment and more, maintaining clear and effective communication.
• Oversee the HR email account, providing timely responses to employee inquiries and escalating complex issues as needed.
• Maintain compliance with employment law postings across all campuses, ensuring federal, state, and local regulations are met.
• Support the continuous improvement of HR processes and projects, as well as office and college-wide events and initiatives as needed, including approved staff training and professional development opportunities. 

(35%) Office Support

• Provide comprehensive administrative support to the HR department, including data entry and document management, the upkeep of electronic personnel files, maintaining office supply inventory and the coordination of department mail. 
• Deliver exceptional front line office support by responding to calls, communications, and inquiries from staff, students, and the public, ensuring timely resolution of concerns and needs.  
• Actively participate in and contribute to department and College-wide meetings. Schedule and coordinate meetings and conference registrations for the Executive Director and Benefits and Human Resources Manager.
• Manage and update content on the HR intranet page (The Bridge) and Lakeshore Benefit Resource website.
• Coordinate the photo ID badge process, ensuring prompt issuance, updates, and replacements for new and existing employees. 

(20%) On and Offboarding

• Support employee onboarding processes, ensuring all required documentation, such as employment paperwork and new hire notifications, are completed accurately and on time. 
• Responsible for the preparation of essential materials for new and existing employees, including ordering and ensuring timely delivery of name tags, name plates, business cards, etc. 
• Coordinate and schedule orientation check-ins at regular intervals with new employees, managers and the Executive Director of HR.
• Manage the offboarding process by assisting with the completion of paperwork, communicating departure information, and overseeing the return of college property.  

EDUCATION AND EXPERIENCE:

• Associate degree from a regionally accredited university or college in a related discipline required.  
• One to three years of relevant occupational experience required.  

CERTIFICATIONS, LICENSURE, REGISTRATION:

• None 

KNOWLEDGE, SKILLS, AND ABILITIES: 

KNOWLEDGE

• Knowledge of Lakeshore's mission, vision and strategic direction.
• Knowledge of general office procedures, including document management, data entry, and correspondence.
• Basic understanding of HR practices, policies, and procedures.
• Familiarity with federal, state, and local employment laws and regulations. 

SKILLS

• Proficient in Microsoft Office suite (Word, Excel, SharePoint, PowerPoint, Outlook, etc.).
• Excellent written and verbal communication skills.
• Strong organizational and time management skills. 
• Effective interpersonal skills and customer service skills. 
• Strong critical thinking and problem-solving skills. 

ABILITIES:

• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
• Work independently, as part of a team and/or with minimal supervision.
• Present self in a professional, ethical, and respectful manner at all times.
• Use discretion and maintain a high level of confidentiality.
• Prioritize and manage multiple projects or tasks, maintaining deadlines.
• Establish and maintain effective working relationships and relate successfully with staff, students and people of diverse cultural, social, or educational backgrounds.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.  
• The noise level in the work environment is usually moderate. 

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives. 

CONDITION(S) OF EMPLOYMENT:

• Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

#LakeshoreProud

Lakeshore Technical College does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, disability, age, sexual orientation, genetic testing, lack of English skills, arrest or conviction record, political affiliation, veteran status, parental status, marital status, pregnancy or other protected categories, in its services, employment, programs, and/or educational programs and activities, including but not limited to admissions, access and participation. The college attempts to be in compliance with all federal laws including but not limited to Title IX & section 504. Inquiries regarding nondiscrimination policies are handled by the executive director of human resources/affirmative action officer, 1290 North Avenue, Cleveland WI  53015, phone 920.693.1139 or 888.468.6582, ext. 1139.

Lakeshore Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs or activities. Persons requiring accommodation to access the college’s programs, services, and/or employment should call LTC at 920.693.1000 or 888. Go To LTC (888.468.6582), or TTY 711.