Human Resources Assistant from Vanguard Temporaries, Inc.

Responsibilities

• Provide support to recruitment team by assisting applicants and the Employment Center with candidate applications.
• Provide excellent customer service and answer heavy call volume, address question and route calls to appropriate staff or take messages.
• Process incoming resumes and enter candidate information to ensure database is up-to-date.
• Assist applicants with completing applications, assist with screening applicants for eligibility requirements and collecting appropriate documentation; verify information, make copies of documents, and administer tests.
• Ensure accurate training eligibility information is communicated to candidates.
• Schedule intake appointments.
• Provide assistance at the reception area; answer calls and provide switchboard services.
• Handle verification process and ensure eligibility is confirmed.
• Perform additional duties and projects as assigned by management.

Qualifications

• Must be Bilingual Spanish
• High School Diploma or GED required, some college or degree preferred.
• Minimum one (1) year administrative and customer service experience in an educational, healthcare, union, or human resources setting required.
• Accurate data entry skills with 6,000 kph and 6% or less error rate required; basic skill level in Microsoft Word required and Excel preferred.
• Excellent administrative, clerical and filing skills; detail oriented and organized.
• Great interpersonal and communication skills; able to maintain a pleasant attitude to ensure excellent service to members and visitors.
• Able to work well under pressure, multi-task, establish priorities.
• Ability to occasionally work evenings and travel in the NYC area as needed.