Human Resources Business Partner - TGS - TEKsystems, Inc.

About TEKsystems and TEKsystems Global Services

We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change. We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities. TEKsystems is an Allegis Group company.

General Description:
The Human Resources Business Partner assists in the implementation of Human Resource services, policies, and programs in support of TEKsystems Global Services (TGS) goals. The HRBP will partner with the HR Global Services team to support an employee-oriented, high

performance culture which emphasizes quality, productivity and standards, goal attainment, and ongoing development. This position provides high quality, proactive and professional day-to-day service to both internal and external customers. May require up to 20% of travel.

Essential Job Duties and Responsibilities:

• Consult with leadership on people strategy, HR processes, policies and programs, and their corresponding impact on the business
• Analyze reports from the Executive dashboard and Glint, identify trends, and provide guidance and recommendations related to employee engagement and retention, attrition, workforce planning, and other talent acquisition and talent management activities
• Effectively manage change related to Human Capital programs and HR goals
• Collaborate with other key partners (Employee Experience, Front Office, etc.) to enhance service levels to customers
• Actively participate in relevant meetings held by local and regional leadership to understand key business drivers, assess needs and identify issues proactively
• Recommend innovative solutions to operate in an efficient and cost-effective manner
• Identify opportunities and drive process improvement, both for the business and the HR team
• Engage with leadership in talent review, promotion and transfer decisions, and succession planning; coach managers to develop their leadership skills
• Counsel and/or coach Business Line/Practice Leaders in accordance with company policies and legal practices on employment law matters involving hiring, transfers, promotions, internal and external training, conflict resolution, progressive discipline, terminations and other facets of the employee life cycle
• Recommend and assist in the development and implementation of new policies and procedures to increase departmental and organizational efficiency
• Support on-boarding and exit process as needed, including conducting exit interviews.
• Guide leaders on stay interview process, analyze data and strategize with them on actionable items
• Maintains in depth knowledge of legal requirements related to day-to-day management of employees, while mitigating legal risks
• Handles employee relations counseling, in accordance with various regulations and human resource procedures
• Conducts investigations when employee complaints or concerns are brought forth
• Provides guidance on and assists in administering disciplinary action when necessary
• Investigate and provide written response to government agency charges/concerns
• Under direction of senior HR leadership and Associate General Counsel, responds to charges and claims and may participate in mediation sessions
• Serve as the HR point of contact for managers and employees and maintains a strong partnership with Recruiting and Support Services teams
• Advises and trains managers in the best employee relations practices and strategies for managing problems and employee grievances
• Trains and educates leaders and employees on human resources procedures
• Audits human resource processes within to ensure compliance with federal and state/provincial regulations, as well as TEKsystems’ standards
• Perform other related duties as required and assigned

Required Education and/or Experience:

• Bachelor’s degree in Employee Relations, Human Resources, or related field
• Four years of professional human resources administration, including two years in employee relations preferred OR its equivalent through training, education, and other experience.
• PHR or SHRM-CP Certification preferred
• Thorough understanding of state and federal employment laws, e.g. Title VII, ADA, FMLA, FLSA, USERRA, etc.
• Proven experience in effectively partnering with all levels of employees, including C-Suite leadership
• Strong background in customer service
• Quarterly travel to the Hanover, MD corporate offices, may be required

Requisite Abilities and/or Skills:

• Excellent analytical and problem-solving abilities
• Proven ability to build relationships, gain trust and influence senior level leaders
• Excellent interpersonal and consulting skills
• Ability to respond in a constructive and neutral manner in adverse situations
• Self-directed, motivated, and engaged; willing and able to commit the time necessary to accomplish position objectives
• Demonstrated ability to develop and implement HR strategies to address business challenges
• Excellent oral and written communication skills
• Strong presentation abilities
• Thorough understanding of negotiation techniques and dispute resolution
• Strong team player
• Proven ability to handle multiple projects, be self-motivated and work with minimal supervision with support from a remote team
• Excellent customer service, organizational, and time management skills.
• Ability to prioritize accordingly while managing conflicting priorities and multiple tasks