Human Resources Coordinator - AXS - Los Angeles, CA

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

Our new Human Resources Coordinator will serve as a point of contact to assist employees throughout the employment life cycle on benefits, payroll, and AXS policies matters.  The incumbent will coordinate the onboarding process for new hires, rehires, and temporary employees.  The Human Resources Coordinator will also aide in the management of employee relations issues and provide council when necessary.  In addition, the HR Coordinator works independently and proactively to assist the HR team with handling more challenging and less routine issues/projects.

What you'll do:

• Assist the HR leadership with managing the calendar, scheduling, and preparing monthly expense reports.
• Responsible for the employee onboarding process including background checks, processing them through HRIS, coordinating employee new hire paperwork, leading new hire orientation, acting as contact for personnel questions, and responding to inquiries related to the benefits enrollment process.
• Maintains office supplies including coffee and snacks. Reviews inventory of supplies, orders new supplies, and distributes supplies.
• Schedules team meetings, Human Resources events, etc., and maintains the team’s agenda.
• Arranges parking passes and building badge access for all employees and visitors.
• Assists with setting up employee systems training for new and current employees.
• Answers/redirects Human Resources calls/emails and distributes correspondence to the appropriate person on the team. Distributes mail/deliveries to other departments. Responds to internal and external Human Resources related inquiries or requests and provides assistance.
• Processes and documents all adjustments involving staff including data updates, and terminations. Sends documentation to appropriate parties for approvals and coordinates with other departments on execution.
• Ensures all personnel files are properly maintained by creating new hire files, I-9 file maintenance for compliance, and termination files.
• Assists in coordinating company events and meetings, including monthly celebrations.
• Contributes to process improvement initiatives for better accuracy, efficiency, and effectiveness of operations.
• Creates and maintains/updates content for company intranet and TV presentations
• Reviews and approves hourly biweekly payroll
• Assists in ad-hoc HR projects

What Will You Bring?

• 2-4 years administrative work experience, HR Experience preferred
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook.) Familiarity with creating reports in Excel is preferred.
• Organization skills with close attention to detail.
• Exceptional customer service skills and an ability to solve problems creatively.
• Basic knowledge of employment laws preferred.
• Ability to analyze data and make recommendations to improve or amend company policies.
• Writing and communication skills, especially communicating to large groups.
• Friendly, upbeat, and approachable, with the ability to act with care and discretion.

Pay Scale: $20.15-$28.25

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

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