Human Resources Director - Midatlantic Employers' Association

Human Resources Director

Our client, Fetch Pet Insurance, is currently seeking an HR Director to join their growing team. Reporting to the Chief HR Officer, the HR Director plays a critical role in maintaining smooth HR functions, ensuring legal compliance, and fostering a positive workforce.

The ideal candidate will be hands-on, collaborative, and capable of building commitment toward shared outcomes. Experience in all core HR functions, strong project management skills, and the desire to create and implement policies and processes are required.

This is a full-time, permanent position with a flexible hybrid schedule. The ability to work onsite in the downtown NYC office 2-3 times per week is necessary.

If you’re eager to put your well-honed HR skills to work, be a strategic player in a high-energy workplace and make a real difference, this position is for you!

Responsibilities:

• HR Processes Management: Develop, implement, and oversee HR policies and procedures, including recruitment, onboarding, performance management, and offboarding.
• HR Information Systems (HRIS): Maintain and optimize HRIS for data management, reporting, and analysis. Ensure data integrity and security.
• Training and Development: Coordinate and support employee training and development programs. Identify skill gaps and create development plans.
• Performance Management: Implement and manage performance appraisal systems. Provide guidance on performance improvement and career development.
• HR Metrics and Reporting: Track HR metrics and generate reports to inform decision-making. Analyze trends and provide insights to senior management.
• Budget Management: Oversee HR budget, including expenses related to recruitment, training, and employee benefits.
• Team Leadership: Lead and mentor HR team members. Foster a collaborative and high-performance team environment.
• Coaching: Provide coaching and counseling to members of the leadership team, supervisors, and individual contributors throughout the organization on matters of performance, careers, HR policies and practices and related topics.

Keyword: HR, HR Director, Human Resources Director
Required Experience:

Required Skills & Qualifications:

• Education: Bachelor's degree in Human Resources, Business Administration, or related field. A master's degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
• Experience: 10+ years’ experience with a proven track record of accomplishments and progressive job responsibilities within human resources is required. Strong HR Generalist background with experience in creating & implementing HR policies and processes is desired.
• Communication Skills: Excellent verbal and written communication skills. Ability to interact effectively with employees at all levels.
• Problem-Solving: Strong analytical and problem-solving skills. Ability to handle complex and sensitive HR issues.
• Organizational Skills: Exceptional organizational and time-management skills. Ability to manage multiple priorities and meet deadlines.
• Technology Proficiency: Proficiency in HRIS, payroll systems, and MS Office Suite. Familiarity with data analysis tools is a plus.
• Interpersonal Skills: Strong interpersonal skills and ability to build relationships. High level of empathy and emotional intelligence.
• Attention to Detail: Meticulous attention to detail, particularly in compliance and data management.
• Adaptability: Ability to adapt to changing organizational needs and work in a fast-paced environment.
• Leadership: Proven leadership and team management abilities. Ability to inspire and motivate HR team members.

As a company, Fetch understands the importance of work-life balance and prioritizes the mental health + well-being of their employees, ensuring you can thrive both professionally and personally.

Not just pets, Fetch wants their employees to live their best lives, too — here at Fetch, you will have:

• 401k matching
• Personal paid time off - 20 days accrued annually, 9 holidays, 1 floating holiday
• One additional day of PTO is added each year on your anniversary with the company: a maximum of 30 days
• Volunteering - eligible to earn up to 8 floating holiday hours per calendar year
• Educational Assistance Programs
• Department incentive perks
• Fetch Pet Insurance discount - 50% off, up to $1000 savings/year

If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join Fetch, where they help pets live their best lives and empower our employees to live theirs.

—ABOUT FETCH—

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 200+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. They have two offices (New York City, NY, and Winnipeg, Canada) and we currently provide security to over 360,000 pet parents.

They don’t just accept differences — they celebrate it, they support it, and they thrive on it for the benefit of their employees, products, and community. They are proud to be an equal-opportunity employer. They recruit, hire, pay, grow, and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

From: Midatlantic Employers' Association