Human Resources/Labor Relations Senior Human Resources Operations Analyst - Connecticut State Community College

Details:

Posted: September 17, 2024
Level: Management / Confidential (Manager 3) 
Hours: Full-time, 40 hours per week
Closing Date: The committee will begin review of applications immediately. Applications will be accepted until the position is filled with materials submitted by 5:00pm (EST) on Wednesday, October 2, 2024, receiving priority consideration.

Location:

CSCU System Office
61 Woodland Street Hartford, CT 06105 
**This position is Hybrid**
For more information, please visit the campus website or www.ct.edu/hr/jobs

Connecticut State Colleges & Universities Mission:

The Connecticut State Colleges & Universities (CSCU) contribute to the creation of knowledge and the economic growth of the state of Connecticut by providing affordable, innovative, and rigorous programs. Our learning environments transform students and facilitate an ever-increasing number of individuals to achieve their personal and career goals.

CSCU Vision:

The Connecticut State Colleges and Universities will build on its long and successful history by working collectively - within and across institutions - and by engaging external partners to increase the number of students pursuing and completing personally and professionally rewarding certificate and degree programs, improving their social mobility, and helping the state to meet its current and future workforce demands.

CSCU Equity Statement:

The Connecticut State Colleges and Universities commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date: 

December 2024

Position Summary:

Reporting to the Executive Director of Human Resources Operations, the Senior HR Operations Analyst plays a critical role in planning, analyzing, and optimizing strategies to improve efficiency, productivity, and customer service in support of Human Resources. This position is responsible for a range of project planning and implementation, research, data collection and analysis, report development, and coordination for the improvement of HR and payroll processes and operational outcomes throughout the CSCU System.

Example of Job Duties:

Under the direction of the Executive Director of Human Resources Operations, the Senior HR Operations Analyst is responsible for effective performance in these essential duties:

• Advises HR leadership and key stakeholders in the development, implementation, and maintenance of new technical and strategic initiatives and data-driven solutions designed to improve HR workflows, streamline processes, and enhance reporting. Identifies opportunities for automation and effectively utilizes technology to transform complex processes to more efficient workflows.
• Provides advanced-level functional and technical oversight and support of HR systems, applications, processes, business requirements and complex operational workflows that meet the needs of employees and align with organizational goals.
• Works collaboratively with stakeholders, subject matter experts, data consumers, and key HR constituents to continuously improve and streamline processes and procedures and perform root-cause analysis in examining performance gaps. Leads business review sessions, defines HR goals and requirements, and communicates, validates, and documents HR requirements, gaps, work scope, and objectives.
• Works directly and collaboratively with the State University Chief HR Officer and staff to align technology and processes and ensure consistent practices and HR/Payroll compliance across CSCU.
• Prepares complex reports and analysis in support of collective bargaining negotiations and confidential/sensitive requests from Labor Relations, the General Counsel’s Office, and CSCU leadership.
• Assists the Executive Director and Operations Team in assessing impacts to operational responsibilities due to changes in collective bargaining agreements, state statutes, federal laws, and other regulatory frameworks; proactively identifies business process gaps and provides effective and efficient solutions to maintain compliance and ensure strong administrative and fiscal controls.
• Assists in the development and implementation of system-wide HR/Payroll policies, procedures, and standards based on compliance requirements, best practices, business needs, and technology considerations.
• Collects, analyzes, and interprets complex data sets to solve business problems, and build tools, applications, and reports to effectively audit processes and generate performance metrics. Utilizes data modeling and data validation techniques to create dashboards and visualizations that reflect HR/payroll performance. Responds to requests for data/information from a variety of sources.
• Supervises and serves as a mentor to staff engaged in process improvement efforts; assigns work, manages personnel issues, oversees, and/or provides training, and conducts performance evaluations.
• Serves as the Core-CT lead for HR Operations. Identifies new and unmet business requirements, process improvements, and efficiencies that can be met within the Core-CT system. Engages with the Core-CT functional and technical teams to implement configuration changes, integrations, new functionalities, and security/access enhancements. Oversees Core-CT testing and assists with change management needs.
• Oversees HRMS Core-CT security access and issues for employees in the CSCU system. Develops protocols for managing requests and delegations, ensuring compliance with best practices, audit findings, and OSC/DAS policies and procedures.
• Assists with the development and maintenance of the Human Resources website, collaborating with subject matter experts on the management of site content and functionality.
• Creates and maintains clear, organized, well-structured documentation of business requirements, processes, and procedures.
• Serves as a resource to all CSCU colleagues and responds to questions, problems, complaints, and requests for information regarding HR Operations functions. Serves as a key resource to OSC, DAS, and Core-CT on functional and technical issues related to CSCU HR functions.
• Engages in continuous professional development efforts and stays abreast of changes in CSCU, state, and federal policies, procedures, standards, regulations, and compliance requirements.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications:

Bachelor’s degree in computer science or business-related field, and five (5) to seven (7) years of human resources/payroll experience in progressively responsible positions, preferably in higher education. 

Incumbents are required to have demonstrated advanced knowledge and abilities in the following: 

• Technical and functional experience with complex human resources and payroll management information systems, data metrics, and reporting tools.
• Demonstrated advanced abilities in analytical reasoning and logical problem solving.
• Demonstrated experience in training users, consulting with users on computing and processing problems, or programming in a large data processing environment.
• Direct supervisory experience.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

Preferred Qualifications:

• Experience with the human resources and payroll management information systems PeopleSoft HRMS.
• Knowledge of collective bargaining issues related to human resources and payroll processes.

Starting Salary:

Minimum Salary; $119,245 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. 

Application Instructions:

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.  

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

For more information or to apply via our website at www.ct.edu/hr/jobs

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice President of Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

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