Human Resources Manager - W Chicago - City Center

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Welcome to W Chicago - City Center, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees.

At W Chicago - City Center, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at W Chicago - City Center. Take the first step towards a rewarding career by applying today.

• Recruitment and Staffing: Oversee recruitment, interviewing, and hiring processes, working with department managers to ensure staffing needs are met.
• Employee Relations: Act as a point of contact for employee concerns, manage conflict resolution, and foster a positive workplace culture.
• Policy Development and Compliance: Develop and implement HR policies that comply with labor laws and organizational guidelines, and keep policies updated.
• Performance Management: Coordinate performance appraisal processes, provide feedback to employees, and work with managers to identify development needs.
• Training and Development: Organize training sessions, workshops, and professional development programs to enhance employee skills and performance.
• Compensation and Benefits Management: Oversee payroll, benefits administration, and compensation programs, ensuring they are competitive and compliant.
• HR Metrics and Reporting: Track and analyze HR metrics (e.g., turnover rates, recruitment costs), reporting findings and recommendations to senior management.
• Strategic Planning: Collaborate with leadership to support the organization’s strategic goals through workforce planning and talent management.

• A bachelor’s degree in Human Resources, Business Administration, or a related field; a master’s degree can be an advantage.
• Typically, 5+ years in HR roles, with experience in management or leadership.
• Professional certifications, like SHRM-CP, SHRM-SCP, or PHR, are beneficial.
• Strong interpersonal and communication skills, organizational abilities, problem-solving aptitude, and knowledge of HR software and systems.
• In-depth understanding of employment law and regulatory compliance.