Human Resources Manager - Jefferson Capital Systems

Do you thrive in a role where you can build a positive, inclusive, and high-performing workplace? We're looking for a Human Resources Manager to join our team in Sartell, MN. You'll lead a dynamic HR team, oversee critical functions like payroll, benefits, recruiting, and company policies, and partner closely with our leadership to ensure we attract and retain the best talent. If you're a problem-solver with a "glass-half-full" mindset, we'd love to hear from you!

About us

Jefferson Capital is an analytically driven purchaser and servicer of consumer charged-off and bankruptcy accounts. As the fourth-largest debt buyer in the United States, we have expanded our operations into the United Kingdom and Canada, offering our expertise across multiple markets.

We are a team of dedicated professionals committed to the philosophy of "Yes We Can!" in every consumer and client interaction. Our core values center around compliance, respect, and individual partnerships, ensuring that we approach every relationship with an ethical and accommodating focus. We believe in working alongside consumers to help them resolve their outstanding debt, with a genuine goal of improving their financial stability.

Job Summary

As the Human Resources Manager, you will lead a dedicated team and oversee the daily operations of the HR department, including payroll, benefits administration, and compliance with employment laws. You will play a key role in talent acquisition, employee engagement, and policy implementation. Partnering with leadership, you'll drive initiatives to enhance the employee experience, manage compensation strategies, and ensure a fair and consistent approach to HR practices. This is a hands-on role that requires strategic thinking, strong communication skills, and a commitment to fostering a positive workplace culture.

What does a typical day look like?

• Start the day with team alignment: Lead by example, reinforcing core values such as integrity, respect, and fairness in all team interactions.
• Manage payroll operations: Ensure the accuracy and timely submission of bi-weekly payroll and audit processes.
• Oversee compensation programs: Educate employees on the total compensation package, manage variable compensation workflows, and address related inquiries.
• Administer benefits: Ensure timely enrollment and removal of plan members in the benefits program and provide ongoing support for all benefit-related processes.
• Vendor management: Maintain and manage relationships with key vendors, including payroll and benefits providers, benefit brokers, and facility management contacts.
• Policy enforcement: Ensure consistent application of HR policies across the organization and provide guidance as necessary.
• Collaborate with leadership: Work closely with the leadership team to understand and implement HR strategies related to recruitment, talent management, and succession planning.
• Address employee issues: Provide support and advice to HR Generalists, management, and employees on complex issues such as accommodations, investigations, performance management, and terminations.
• Manage performance reviews: Oversee the annual review process, ensuring feedback is timely and aligned with company practices.
• Analyze compensation trends: Research and propose recommendations for compensation adjustments, including base pay and incentive programs, to ensure competitiveness in the marketplace.
• Drive employee experience improvements: Develop and implement initiatives to enhance employee engagement, supported by data and cost-benefit analysis.
• Compliance monitoring: Stay on top of compliance with OSHA, EEOC, ADA, and other employment laws; review and adjust policies to ensure full compliance.
• Global HR collaboration: Partner with global HR teams to share best practices and continuously improve HR systems, policies, and procedures.
• Maintain HR records: Ensure accurate record-keeping within the HRIS system and generate necessary reports.
• Ad hoc tasks: Perform additional duties as required to support HR operations and organizational goals.

What qualifications are required for this position?

• Post Secondary education in Human Resources, Business Administration, or a combination of schooling and experience will be considered. SHRM or HRCI Certification highly desired.
• Minimum of three years directly related Human Resources, with progressive experience and/or responsibilities.
• Payroll processing experience within ADP is preferred
• Proficiency with Microsoft Office Suite including Outlook, Excel, PowerPoint, Word, Forms, and Teams
• Thorough knowledge of federal and state employment laws
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• Strong oral, written and presentation communication skills
• Proven ability to exercise the utmost discretion in matters of confidentiality
• Strong organizational, problem solving, project management and follow-up skills
• Excellent customer service orientation and ability to interface with all levels of the organization
• Eagerness to learn, a willingness to think outside the box, accept new challenges, and have fun
• Satisfactory completion of background check including criminal, credit and professional references

Why join us?

At Jefferson Capital, we believe in creating a workplace where everyone can thrive. We offer competitive compensation, opportunities for growth, and a collaborative culture where your ideas are valued.

Ready to lead with us? Apply now to be part of a team that's committed to making work better for everyone!

Jefferson Capital is an equal-opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings. Background checks, including criminal, credit, and professional references, will be conducted for all final candidates.