Human Resources Manager, SAVES - Ethos Veterinary Health
Asheville, NC 28803
About the Job
South Asheville Veterinary Emergency & Specialty in Asheville, NC is seeking an experienced Human Resources Manager to join our collaborative team!
Compensation: $70,000 - $80,000, based on experience
Job Description:
Focused on innovation and world-class medicine, Ethos Veterinary Health is a unique community of locally operated specialty and emergency veterinary hospitals united by our dedication to compassionately serving pets and people in their times of greatest need. Field HR Managers play a key role in shaping our company's culture and ensuring that we attract, develop, and retain top talent in our veterinary hospitals. Primarily reporting to the Field HR Business Partner, with a dotted line to the Hospital Directors, this role is responsible for a wide range of HR functions, including employee relations, performance management, onboarding, employee engagement and HR compliance.
Benefits:
- Paid Time Off
- Health, Vision and Dental insurance plan options
- Life Insurance
- 401K Profit Sharing Program
- Paid Holidays
- Rewards Program
- Discounted Pet Services and Supplies
- Uniforms
- Disability insurance
- Employee assistance program
- Referral program
- And more!
Key Duties and Responsibilities:
- Serves as the front-line HR resource for employees and managers, answering HR related questions, addressing workplace concerns, providing guidance on HR-related matters and promoting a positive and inclusive culture at assigned hospitals.
- Manages, investigates, and resolves complex employee relations issues. Provides detailed reports summarizing the findings and determinations of investigations and collaborates with HRBPs and legal counsel on recommendations as appropriate/required.
- Coaches leaders through performance concerns and assists them with the necessary documentation to properly address misconduct, policy violations, and poor performance.
- Supports our performance review processes, ensuring reviews are conducted on time and promote fair and equitable treatment. Provides input around merit, promotions, job reclassifications and salary changes.
- Oversees the employee lifecycle (from onboarding to offboarding) for all employees in assigned hospitals. Ensures a seamless, welcoming and positive onboarding experience for all newly hired employees. Schedules and facilitates local orientation programs and makes recommendations to improve the new hire experience. Completes exit interviews and shares insights with the HRBP and hospital leadership team.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Administers leave of absences and accommodations, including sending out appropriate paperwork, tracking hours, keeping managers informed of leave requests and leave dates, and ensuring compliance with local and federal laws.
- Participates in the interactive process with employees to determine Americans with Disabilities Act (ADA) compliance and reasonable accommodations.
- Completes background checks, orders equipment and assists new hires with onboarding paperwork including I-9 verification.
- Leverages data and analytics to generate meaningful HR insights and strategies to enhance employee engagement and retention.
- Supports leaders in the recruiting process by helping to screen potential candidates, schedule interviews, and prepare offer letters as needed.
- Other duties as assigned.
Skills/Requirements:
- Bachelor's Degree or at least 4 years of HR experience, including at least 2 years in management and 2 years of employee relations investigation experience.
- Solid understanding of HR principles, practices, and employment laws.
- Proficiency in MS Office applications and experience working with HRIS systems; Ceridian experience a plus.
- Organized with the ability to manage multiple tasks at once of varying scope and size in a fast-paced, high-pressure environment.
- Excellent communication skills; strong ability to be neutral and impartial when mediating conflict and solving complex issues.
- Exemplary problem-solving skills: able to efficiently identify, determine cause, and propose/implement solutions.
- Demonstrates trustworthiness and professionalism.
- Comfortable with navigating ambiguous situations.
www.southashevillevets.com/
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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