Human Resources Specialist - Bank OZK

Job Purpose & Scope:

Responsible for preparing, filing, and scanning employee documents to both paper and electronic employment files in compliance with regulatory record-keeping and retention requirements and Bank policy. Administers renewal dates for employee labor law posters and assists with day-to-day operations of department. Provides support for and assistance to the HRBP and Employee Relations functions of Human Resources.

Essential Job Functions:

1. File and maintain employment records in compliance with regulatory record-keeping and retention requirements and Bank policy.
2. Maintain current and well-organized employment files, ensuring accurate information and removing staples and repairing tears and/or holes, etc.
3. Extract sensitive/confidential documents from employment files as needed and assist with responses to FOIA requests.
4. Scan documents into electronic system and link to proper employee profile or department file in the system or shared department drive.
5. Maintain compliance with employee labor law poster requirements by reviewing, contacting, and tracking locations that require updates.
6. Manage the HRBP inbox and take appropriate action and communication to resolve inquiries and issues.  
7. Maintain and update organizational charts on a regular basis, ensuring accuracy and timeliness.
8. Complete employment verification requests and respond to employee data privacy requests in an accurate and timely manner.
9. Participate in annual policy review by assisting in the administration and communication of any changes.
10. Collaborate with and provide backup support to the HR Generalists on a variety of HR-related matters.
11. May participate in employment investigations.
12. Order supplies for the HR Department.
13. Provide administrative and clerical support to the department, as needed or requested.
14. Maintain good punctuality and attendance to work.
15. Follow Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities:

1. Knowledge of employee record-keeping requirements to ensure regulatory compliance
2. Ability to maintain confidentiality
3. Ability to communicate effectively both verbally and in writing
4. Ability to work well independently and as part of a team
5. Ability to prioritize and organize work effectively and meet exacting deadlines
6. Ability to manage multiple priorities and adapt well to change
7. Ability to demonstrate critical thinking and problem-solving skills
8. Ability to maintain attention to detail, accuracy, and thoroughness in work product

9. Ability to demonstrate effective customer service skills for both internal and external customers 

10. Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.

Basic Qualifications:

1. High school diploma or equivalent, required; bachelor’s degree in job-related field, preferred
2. 1+ year experience in a Human Resources or administrative role in a professional work environment, required

Job Expectations:

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

 

Note:   This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

EEO Statement:

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.