Human Resources Supervisor - Dole Food Company, Inc.
Bessemer City, NC 28016
About the Job
GENERAL DESCRIPTION / PRIMARY PURPOSE:
Responsible for supporting the Human Resources department in all hourly staffing, hiring, orientation, training, testing, employee relations and record keeping of the files and associated documents. Provide support for the payroll and safety departments as well as the workers’ compensation program. Serve as acting Human Resources Manager in his/her absence. Supervise all temporary personnel in department.
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION:
Talent Acquisition and Retention (non-exempt)
• Collaborates with operations and support leaders to ensure adequate staffing levels to meet the organization’s goals and objectives.
• Oversees the facility’s on-boarding process to ensure all new employees complete the necessary testing and screenings as well as all necessary new employee paperwork. The HR Supervisor will also work with the hiring manager to ensure they take steps to get the employee on-boarded. The HR Supervisor will also champion the facility’s New Hire Orientation program.
• Work closely on the department’s succession planning process at a non-exempt level.
• Oversees the onboarding, training and supervision of temporary employees as well as serves as a liaison for the facility’s temporary staffing agencies
• Backup HR Manager
Employee Relations
• Provide leadership for recognition and rewards programs to drive employee participation and satisfaction.
• As a shared duty with the HR manager, advises managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers and supervisors on employment issues work.
• Fosters a welcoming environment with employees and monitors the organizational culture so that it supports the attainment of the company’s goals and promotes employee satisfaction and engagement.
Human Resources Department Supervision and Coordination
• Oversees day to day operations and responsibilities of the HR support personnel such as, recordkeeping, payroll processing and compliance, customer service, wellness events, temp employee acquisition, leave of absence administration, benefits administration, etc.
• Trains the HR staff in any applicable legal updates and standards to ensure compliance.
• Ensures effective policies and procedures are in place and are processed timely, accurate and within legal requirements while meeting organizational objectives.
• Prepares and analyzes data to evaluate HR Department accomplishments in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department when needed.
• Must be able to execute managing department key performance indicators (KPIs).
• Coordinates regularly scheduled as well as surprise audits to ensure compliance with regulatory agency requirements as well as to prevent errors in processing of internal data.
Other
• Other duties as assigned.
Required Skills
JOB SPECIFIC COMPETENCIES:
• 5 years minimum in a Human Resources position, preferably in a food manufacturing/beverage environment.
• Strong working knowledge of State and Federal Laws.
• Excellent verbal and written English skills. Bilingual, biliterate skills strongly preferred.
• Excellent time management, organizational skills and ability to perform effectively in a fast-faced environment.
• High level of skill in handling sensitive and confidential situations/information with the demonstrated ability to maintain strict confidentiality.
• Proficiency in Microsoft word, Excel, Database programs, preferably ADP, ACCESS or HRIS.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize and manage multiple tasks concurrently; ability to maintain positive working relationships.
• Must have the ability to make decisions, appear for work on time, follow directions, communicate well with co-workers, understand and follow posted work rules/procedures and to accept feedback for improvement.
• Ability to travel periodically.
PHYSICAL REQUIREMENTS:
• The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
WORK HOUR & TRAVEL REQUIREMENTS:
• Ability to work beyond regular business hours, weekends, rotating shifts required as needed for business.
Required Experience
EXPERIENCE & EDUCATION:
• BA or BS in Human Resources is highly preferred.
PAY RATE:
- $78,000-$81,000 Annually
EEO STATEMENT: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Source : Dole Food Company, Inc.
