HVAC Dispatcher - Polk Air Conditioning & Heating Inc.
Auburndale, FL 33823
About the Job
We are currently seeking an energetic person with excellent communication skills.
You must be a problem solver, multi-tasker and great customer service skills!
You must be a problem solver, multi-tasker and great customer service skills!
Responsibilities of the HVAC Dispatcher:
- Receive status calls from, and follow-up with technicians in the field.
- Schedule calls for technicians according to physical location, availability, and skill set.
- Inform technicians in the field of their next call and important information about the call.
- Liaison between technicians and customers to determine appropriate actions.
- Collect documentation from technicians in a timely manner.
- Schedule HVAC services, maintenance, and repair appointments.
- Keep a constant connection between office and field.
- Able to submit permitting applications.
- Able to handle rebate applications.
- Other duties may include bookkeeping/invoicing as needed.
- Ability to navigate a high stress position.
Schedule: Monday to Friday 8am - 5pm.
Experience:
- Customer Service: 3 year (Preferred).
- HVAC: 2 years (Preferred).
- Dispatching: 2 years (Preferred).
Apply today!
Polk Air Conditioning & Heating
863-967-4495
Email resume to Katina@PolkAirInc.com
Source : Polk Air Conditioning & Heating Inc.