HVAC Office Admin - CSR - Caloosa Cooling

Caloosa Cooling in Ft. Myers, FL is looking to hire a friendly full-time HVAC Office Administrator to assist with daily administrative tasks within our HVAC Service Department. Are you extremely organized and service-oriented? Do you want to work for a company that values its employees? If so, please read on!

This position earns a competitive wage of $25 per hour plus bonuses, based on experience. After the training period is completed, this position may graduate to a salaried position with bonuses. We provide fantastic benefits, including a 401(k) plan, health, dental, vision, life, supplemental insurance, paid vacations, and paid holidays. If this sounds like the right administrative opportunity for you, apply today!

ABOUT CALOOSA COOLING

Caloosa Cooling is a customer-focused heating, air-conditioning, and electrical company that has been serving Fort Myers with excellence since 2001. Our administrative team is a closely connected group that manages the operations of our significant new construction and services segments.

We have a culture of supporting our employees, helping them grow, assisting in tough times, and treating our employees like family. We value and encourage opinions on how we can improve our support because we want our employees to have the best opportunity to grow both their careers and their income. We also believe in the individual and in the team culture, and our management puts our employees first.

A DAY IN THE LIFE OF AN OFFICE ADMINISTRATOR

As an HVAC Service Administrator, you support our HVAC Service Team by assisting the team in responding to customer inquiries, helping schedule services or maintenance calls, making outgoing calls to maintain customer accounts or update them on scheduling. You will learn the critical functions related to equipment vendor relationships, parts and inventory administration, permitting, warranty registration, customer support, maintenance-related outreach, and will be trained on Service Titan software. You enjoy using your skills to help both our customers, our technicians, and interact directly with our owners and managers in providing solutions and helping to improve our operations!

QUALIFICATIONS FOR AN OFFICE ADMINISTRATOR

• Demonstrated work history showing dedication to your prior employers with ability to provide prior work referrals upon request
• 1 + year of Customer Related Service Experience with excellent customer service skills
• Office administrative and management experience
• Experience with customers solutions software
• Professional phone experience
• Proficiency in Microsoft Office
• Hard working and dedicated to your team
• Organized, detail-oriented, strong time management skills
• Desire to learn and grow with a positive mindset toward advancement

Do you have excellent communication skills, both written and verbal? Can you use a computer effectively and efficiently? Are you extremely punctual and self-motivated? Do you have excellent customer service and problem-solving skills? Are you organized and diligent? If yes, you might just be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 33901