HVAC and Plumbing Service Manager - Moore Mechanical

Moore Mechanical is a proud member of the MM Acquisitions group of HVAC and plumbing companies and stands as a leading provider of high-quality HVAC and Plumbing solutions in the picturesque West Michigan area. Operating from multiple office locations across the Lower Peninsula, we have experienced substantial growth in recent years, a trajectory we are committed to sustaining. Our diverse portfolio includes prestigious multi-million-dollar homes and high-end commercial buildings, reflecting our dedication to excellence. At Moore Mechanical, our team of devoted professionals prioritizes customer care, offering a work environment where your skills and career can flourish. We are invested in your success, providing opportunities for growth and advancement aligned with your aspirations. Proudly hosting a DOL Registered Apprenticeship Program, we support and nurture the career paths of entry-level tradespeople, embodying our commitment to fostering talent within the industry.

Our Culture:

Leaders actively guide, setting high expectations for quality work and a strong work ethic. Collaboration, mentorship, and commitment to excellence define our culture.

Our Values:

• Honesty
• Positive Attitude
• Hard Work

Why Join Us:

• Career Advancement Opportunities: Joining our team offers a dynamic environment with a clear vision for growth, providing ample opportunities for advancing your skills, knowledge, and career in alignment with your aspirations.
• DOL Registered Apprenticeship Program: Be part of a company that takes pride in its DOL Registered Apprenticeship Program, demonstrating a commitment to supporting and fostering the career paths of entry-level tradespeople, ensuring a structured and supportive learning environment for professional development.

Pay:

• $75,000.00-$100,000.00 yearly

Responsibilities: The successful candidate will be responsible for all facets of managing a Plumbing and HVAC Service Department including:

• Overseeing field technicians and providing insight and guidance when dealing with specific technical issues
• Ensuring a high level of service delivery
• Monitoring projects to make sure they are completed promptly
• Visiting job sites and inspecting work to make sure it is done according to local and state building codes
• Being involved in the training of staff
• Speaking with customers to assist with quotes, proposals, and concerns/complaints
• Working with suppliers and subcontractors to ensure they provide the company with the best possible service and pricing
• Helping with preparing invoices for customers
• Develop growth strategies and plans
• Manage and maintain relationships with converted clients
• Increase the client base
• Have in-depth knowledge of business products, services, and value proposition
• Identify and map business strengths and customer needs
• Research business opportunities and viable income streams
• Follow industry trends on a local and national level
• Draft and review contracts
• Capture all opportunities within the assigned market area
• Know your competition
• Report on successes and areas needing improvements

Requirements

• 5-10 years of experience in HVAC and/or Plumbing
• Valid Driver's License
• Some experience being in management and estimating is a plus
• Must be authorized to work in the US.

Benefits

• Medical, Dental, and Vision
• 401(k)
• 401(k) / Matching
• Company Vehicle
• Fuel Card
• Health Savings Account
• Job Training
• Mental Health Benefits
• Open Door Policy
• Paid Holidays and PTO
• Promote within
• Tools Provided
• Bonus Opportunities