HVAC/R Technician II - Comprehensive Energy Services, Inc

Summary

Comprehensive Energy Services, Inc. (CES) is an award-winning, self-performing provider and recognized leader in Design-Build, Mechanical Contracting, and Plumbing. CES provides a full range of advanced HVAC commercial, healthcare, and industrial services, including mechanical engineering design, mechanical construction, plumbing, Indoor Air Quality (IAQ), preventative maintenance, system maintenance, repairs, and replacement.

CES is seeking an HVAC/R Service Technician II who will be responsible for performing a range of HVAC/R jobs for industrial and commercial customers. The incumbent in this role will need to be decisive, courteous and dependable. The HVAC/R Service Technician II must also possess the capability to take initiative and communicate well with all customer groups.

Essential Duties

• Conduct HVAC/R servicing jobs promptly, professionally and efficiently
• Perform routine HVAC/R service activities
• Prepare Service Tickets by collecting all required information, notes, and signatures while on the customer site
• Recognize potential revenue leads by communicating additional services with the customer. Listed are a few service examples: unit components, unit replacements, add-on units, and commercial service contracts
• Develop and refer customer leads to the CES Sales team
• Willing to conduct non-service related support for the Installation Departments, as assigned
• Perform related duties as directed by the Service Manager
• Lead project repairs or replacements, as assigned
• Demonstrate proper use of Safety Equipment at all times
• Ability to manage time and workload effectively
• Flexibility to work overtime/weekends, as needed
• Ensure company vehicle is in clean and well maintained at all times
• Ensure compliance with safe driving practices while driving a company vehicle
• Use of cellular phone while driving company vehicle is prohibited
• Flexibility to work weekdays, weekends, holidays and overtime is required
• Participation in an On Call rotation

Non-Essential Duties

• Cross-train within the department to provide back-up coverage as needed
• Use self-initiative to remain current with industry trends (engage in webinars, virtual conferences, educational reading, etc.)
• Accept and perform other work as assigned

Supervisory Responsibilities

• Not applicable

Experience

• Minimum five (5) years of successful experience in commercial service and with at least three (3) different manufacturer's equipment
• Minimum three (3) years experience with air-cooled chillers, ice machines, chilled water units, light building automation, rooftop units, split systems, Variable Refrigerant Flow (VRF) and boilers

Education

• High school diploma or general education degree (GED)
• Graduate of a post-secondary HVACR program of instruction with two or more years in duration

Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work within industry standards of accuracy
• Able to make decisions based on measurable criteria
• Practical oral and written communications skills required
• Strong customer service skills required
• MS Office (Word, Excel, PowerPoint) proficiency required
• Strong knowledge of the proper use of Safety Equipment
• Must be able to travel to and from job sites
• Accurately diagnose and efficiently accomplish work desirable to the satisfaction of both the customer and CES
• Ready and able to meet time schedules, deadlines, as well as plan and organize work efficiently
• Must be able to maintain discretion and confidentiality
• Ability to work on own with little direct supervision
• Able to work collaboratively with others using tact, patience and professional courtesy
• Ability to work under pressures of time, a non-standard schedule, and ready to communicate customer needs concisely during backlog constraints
• Able to provide the customer with estimated quotes for small-to-medium projects
• Must not have a fear of heights (Acrophobia)

Licenses/Certifications

• Environmental Protection Agency (EPA) Certification required
• Valid Florida Driver's License is required
• Incumbent must be insurable at all times by CES insurance carrier
• OSHA 10 certification, preferred but not required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, and to use hands to finger, handle, or feel. The employee frequently is expected to reach with hands and arms. The employee is occasionally required to stand, walk, sit and stoop, kneel, crouch, or crawl. The employee must frequently lift/move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Local and occasional out of town travel within Florida is required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Additionally, for this position, the employee must be able to perform all duties noted under the conditions, circumstances, and extreme weather found in Florida.

Employment Statement

Comprehensive Energy Services is an Equal Opportunity Employer and a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. All your information will be kept confidential according to the Equal Employment Opportunity Commission (EEOC) guidelines.