HVAC Security and Fire Complex Delivery Manager at Johnson Controls

What you will do

You will lead the HVAC Complex Security and Fire installation and service businesses in your market that generally have been assigned a medium to high corporate priority. Provides subject matter expertise in areas including project management, setup of local project offices, project scope definition, risk identification, project methodology, prioritization, and facilitation. Maintains control of schedule, cost, safety, quality, and customer expectations/satisfaction always.

Presents to management and/or customers on project updates, project cycle, and encouraged results. Report to management PSA, revenue and Margin forecasts and updates. Be able to identify and mitigate any shortfalls in business execution. May manage vendor relationships throughout the installation. Ensures projects are closed on time and in scope. Ensures that PSA and L&M are executed to meet or exceed client expectations and business forecasts.

You will have DFL reporting to you from the installation and service sides of the business. You will be responsible for all HR aspects on those direct reports including timesheets, expenses, training, yearly reviews etc. You will work with team to ensure proper scheduling and utilization standards are met.

How you will do it

Methodology - Understanding of Project Management Institute's (PMI) methodology and key knowledge areas; Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement Management. Apply these fundamentals to the service lifecycle as well.

Communication/Coordination - Responsible for communication and status reporting to project staff, customer and Johnson Controls management. Responsible for work plan, leading project resources, duty assignment, responsibilities, scope of authority and provides technical advice and problem resolution to all aspects of project.

Fiscal - Responsible for tracking business expenditures and installation/service progress through reviews of status reports prepared by project personnel and modifies schedules of plans as required. Maintains full financial accountability to project; requires ability to forecast financial trends across project/PSA and L&M, ability to understand internal Johnson Controls and external client cost structures and integrate or translate to/from Johnson Controls accounting methodology using JCI/industry standards.

Must have strong business acumen with strong excel abilities, strong understanding of business financials on both the service and installation sides of the business. Must be able to accurately forecast the financial objectives. Support the billing and collections processes and work side by side with your operations and service administration partners to ensure we are positively billed and collecting our cash in a manner that meets the company's financial goals.

Quality - Maintain project quality; conducting inspections of worksite, ensuring workmanship meets Johnson Controls installation required quality standards and expectations.

Safety – Ensure the team is working in a safe manner, properly using our reporting tools (PJC, LSO, NM and Stop work). Perform monthly safety inspections per JCI policy guidelines. Hold all required safety meetings, standdowns etc. Promote first and foremost as safe work environment for your team and our subcontractors.

Customer Service - Provide adaptable, concise, and professional support to all customers, both internal and external and other personnel and ensures timely follow-up on all customer concerns and issues.

What we look for

Required

· Bachelor's degree or associate Degree or equivalent work experience of at least five years

Preferred

· CSPM (Certified Security Project Manager) certification preferred or ability to acquire certification within 6 months of employment in the position.

· PMI PMP (Project Management Institute, Project Management Professional) certification preferred or ability to acquire certification within 12-24 months of employment.

· 5 years Project Management - security industry or new construction experience preferred.

· Travel 20% or as needed.