HVAC Service Coordinator at Jobot
San Jose, CA 95131
About the Job
This Jobot Job is hosted by: Christie Bauer
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $60,000 - $90,000 per year
A bit about us:
We are a mechanical company looking for a Service Coordinator.
Why join us?
Benefits
PTO
Paid Holidays
and more!
Job Details
Job Details:
Our company is seeking a motivated and experienced HVAC Service Coordinator to join our dynamic team. This is a permanent, full-time position in the construction industry. The successful candidate will be responsible for coordinating all aspects of HVAC service and maintenance, including scheduling, customer service, payroll, A/P, A/R, billing, and invoicing. This role is integral to ensuring the smooth operation of our HVAC service department and maintaining exceptional customer satisfaction.
Responsibilities:
Qualifications:
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $60,000 - $90,000 per year
A bit about us:
We are a mechanical company looking for a Service Coordinator.
Why join us?
Benefits
PTO
Paid Holidays
and more!
Job Details
Job Details:
Our company is seeking a motivated and experienced HVAC Service Coordinator to join our dynamic team. This is a permanent, full-time position in the construction industry. The successful candidate will be responsible for coordinating all aspects of HVAC service and maintenance, including scheduling, customer service, payroll, A/P, A/R, billing, and invoicing. This role is integral to ensuring the smooth operation of our HVAC service department and maintaining exceptional customer satisfaction.
Responsibilities:
- Coordinate and schedule HVAC service technicians for routine maintenance and emergency repairs.
- Provide top-notch customer service, addressing and resolving customer inquiries and issues in a timely and professional manner.
- Oversee all aspects of payroll, accounts payable, accounts receivable, billing, and invoicing for the HVAC service department.
- Use Smartsheet to track, manage, and report on service activities and performance metrics.
- Liaise with other departments and teams to ensure seamless coordination of HVAC services.
- Ensure all work complies with relevant codes and regulations.
- Assist in the preparation and management of budgets for the HVAC service department.
- Monitor inventory of materials and equipment, coordinating procurement as needed.
- Maintain accurate records and documentation of service activities, customer interactions, and financial transactions.
Qualifications:
- Minimum of 3 years of experience in HVAC service coordination or a similar role in the construction industry.
- Strong knowledge of HVAC systems, maintenance protocols, and industry regulations.
- Proficiency in using Smartsheet a plus.
- Exceptional written and verbal communication skills, with the ability to interact professionally with customers, technicians, and other stakeholders.
- Strong customer service skills, with a focus on providing prompt and effective responses to inquiries and resolving issues.
- Excellent organizational skills, with the ability to coordinate multiple tasks, manage schedules, and meet deadlines.
- Experience in managing payroll, A/P, A/R, billing, and invoicing.
- High level of professionalism, with the ability to represent the company positively to customers and other stakeholders.
- Ability to work independently, make informed decisions, and solve problems effectively.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
60,000 - 90,000 /year
