HVAC Service Department Manager - Wickstrom Plumbing, Heating, Cooling

Job description: Experienced HVAC Manager 

Here at Wickstrom we have been growing CRAZY FAST. We have a great energetic, growth orientated family who is looking for help keeping the train running! 

• We have the customers 

• We have the systems. 

• We have the marketing. 

• We have the training 

• We have the Trucks! 

You deserve a company that has owners who will recognize you for your hard work and help you grow career-wise, financially, and as a person. 

Are you? 

• Dependable and energetic 

• Like making a TON of money 

• Strong work ethic 

• Love what you do 

• Family oriented 

• Organized, fun, and willing to deal with everyone wearing Hawaiian shirts on Fridays? 

If so, then look no further.  

If you’re looking for more than just a job, or to be more than just an employee with a company, make your career move to join the Wickstrom team. The passion you have for your craft will thrive here. We’re growing and always hiring individuals who want more out of their careers, and we have the tools you need to succeed! 

Job Description: 
 
As the HVAC Manager, you will play a pivotal role in our mission to ensure the utmost comfort in our clients’ homes. You will lead a team of Maintenance and Service Techs, guiding them to excel in their roles, and ensuring that our customers receive the highest level of service and product recommendations. 

Responsibilities: 

• Mentorship and training: Provide hands-on training to technicians, ensuring they are well prepared to assess homeowners’ HVAC needs and recommend appropriate products and services. 

• Tracking and accountability: Maintain accurate and timely sales reports such as KPIs, closing rates, leads, and follow-up of your team of comfort advisors and provide necessary training to improve the teams performance. 

• Customer Engagement: Personally connect with customers, addressing their questions and concerns, and inspect HVAC equipment to make informed decisions regarding their comfort solutions 

• Product Knowledge: Stay up to date with the latest HVAC products and technologies to explain their benefits clearly and accurately to customers. 

• Team Leadership: Lead and motivate team of comfort advisors to achieve sales goals and maintain a high level of customer satisfaction.  

• Meeting and training participation: Attend and actively participate in staff meetings and training sessions to keep you skills and knowledge at the forefront of the industry.  

• Business Development: Collaborate with other departments to identify opportunities for business growth and enhance customer experience. 

Check out our website www.wickstromphc.com to fill out an application or through this website. 

Or come into our office and leave a resume, 4121 Garrity Blvd, Nampa ID. 

Benefits: 

• Up to $150,000 annual PLUS bonuses AND spiffs 

• Fully paid health benefits (Blue Cross PPO) 

• Vision & dental benefits 

• 10 days PTO PLUS 6 paid holidays 

• Simple IRA Retirement Plan with a 3% company match 

• PAID on-going Managerial training 

• Gas card 

• Tool purchasing program 

• Company iPad/tablet 

• Monthly employee events 

• Steady, year-round work. We don’t downsize in the off season! 

• Flexible hours available upon request 

• Relocation assistance 

Requirements 

• 3 Years HVAC Managerial Experience 

• Valid Drivers license and clean driving record 

• Willingness to undergo a background check and drug test 

• Growth mindset, willing to learn, high ethics and wants to make A LOT of $$$ 

• Hungry 

• Humble 

• Smart 

• Excellent customer service 

• Leadership 

• Attention to detail 

• Flexibility 

• Dependability 

• Teamwork 

• Accountability 

ABOUT US: Our passion is to live the Core Values Scott and Stacy Wickstrom put into place in 1992. Accountability, Family, Integrity, Leadership and Personal Development. Ty Wickstrom became president in 2019 and Wickstrom has grown over 800% since then. The company strives to be the beacon of positive leadership change in the Plumbing and HVAC industries. 

Salary: $70,000- $200,000 annually  

Benefits: 

• Simple IRA 

• Dental Insurance 

• Health insurance 

• Paid time off 

• Vision insurance 

Schedule: 

• Monday to Friday 

• Flexible work hours and days!!!! 

Supplemental pay types: 

• Bonus pay 

• Spiff Pay 

Experience: 

• Manager: 3 years (Required) 5 years (Preferred) 

License/Certification: 

• Driver's License (Required) 

Work Location: Main Office 

Wickstrom Plumbing Heating & Cooling is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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