HVAC Service Tech - Go-Forth Home Services
Charlotte, NC 28269
About the Job
Description:
The HVAC Service Technician will be responsible for installing and repairing various air quality systems. Their main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items. To be successful in this role, your Core Values must align with ours:
CORE VALUES:
- Aim for Delight-We say yes to customers & each other. We love to serve. WWCFAD.
- Be Professional-Be an elite professional that customers & employees want to work with. Take pride in how you appear & act. Be on time, attentive, enthusiastic. WWCFAD.
- Fight For Simplicity-Keep it simple & consistent. Focus on how things should be done every time.
- Own it-Own the entire process through the final outcome. Your customers & teammates rely on you to follow through on all the details.
- Show Grit-Overcome obstacles & persevere with passion. Challenges are an opportunity to grow & learn.
- Grow!-Growth is our purpose. Growing as people & growing our business.
KEY RESULT AREAS:
- Utilize strong knowledge of quality standards to ensure Go-Forth is meeting regulatory guidelines and customer expectations.
- Act as main point of contact for customers in regards to all quality standards, questions and concerns.
- Develop strategies and policies focused on improving quality standards.
- Ensure highest possible quality is achieved to exceed customer expectations.
- Act as a strategic partner to achieve company goals focused on quality.
- Collaborate with team members to develop their skills in an effort to obtain growth strategies.
- Operate in a fast-paced environment to keep operations running smoothly.
- Other duties as assigned.
REQUIREMENTS:
- 2+ years residential and/or commercial HVAC service technician experience (Required).
- Basic wiring, ductwork, gas piping, venting and copper brazing experience.
- Professional appearance.
- Exceptional communication skills.
- EPA Certification or willingness to obtain certification.
- Personal tools needed to perform work.
- Positive attitude and enthusiasm towards learning new skills and a mindset of getting the job done.
- Self-starter with the ability to work with little or no supervision within a team focused environment.
- Ability to pass a criminal background check.
- Valid driver’s license.
- Available to work overtime with the occasional weekend install as necessary.
- Ability to meet the physical demands.
PHYSICAL REQUIREMENTS:
- Ability to lift up to 50lbs.
- Variable working conditions crawlspaces.
Source : Go-Forth Home Services