HVAC Service Tech - American Air & Heat

HVAC Service Technician

Join our team in Sanford, FL.

"Family-Friendly Service. That’s…. American Air & Heat"

Our Team earned over $150,000.00 in Christmas Bonus' and we gave away 20 3-Day Cruise packages!

Residential HVAC Service Technician

About Us

*Voted 2023 Next door's Neighborhood FAVE*

Since 1986 American Air & Heat has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.

Using the Golden Rule as our compass; every action we take will be focused on our customers satisfaction. Our goal is to provide each customer with the highest level of Workmanship, Integrity and Trustworthy Solutions for their home. We cannot succeed in our mission without our customers and their trust in us.

About the position:

You will be responsible for Diagnosing, Repairing, Maintaining, and Advising our customers on the best options for their home's AC systems and Indoor Comfort. We have a 2-week paid onboarding process that sets you up for success and longevity with our team. We will Pay and Train the right candidates!

We offer EPA Preparations and Testing!

We Reward Top Talent!

WHY WORK FOR American Air & Heat?

• Competitive hourly pay + commission and bonus opportunity. Earn money for every 5-star review!
• Fully stocked warehouse, keeping your van stocked and ready to go!
• Year-round work!
• Dispatch from home!
• Provided Company Vehicle, Gas Cards, Tablets (Service Titan), Cell phones, and uniforms.
• Career advancement and paid training by a management team that cares about your success!
• EPA Preparations and Testing!
• Celebrate Wins! – Spirit days, provided breakfast, and events.

Essential Job Functions:

• Serving the clients by expertly servicing customers’ entire needs.
• Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Install, maintain, modify and repair heating and cooling systems
• Inspect and test components of systems to ensure they are operable and safe
• Conduct heat loss/heat gain calculations to determine the proper size system for a home
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish rapport with clients to sell the right products and services.
• Re-check all repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and the client knows how to operate the system properly
• Perform a proper inspection of the client’s entire HVAC system. Look for ways to prevent future breakdowns.
• Properly use the Pricing Guide.
• Explain the club memberships to the client, giving them an opportunity to join. Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible.
• Obey the company Code of Ethics and the Team Rules.
• Maintain a clean, organized job site
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.

Working Conditions/Physical Demands:

• Ability to work evenings and weekends to accommodate customer's schedules
• Ability to climb ladders and work in elevated spaces
• Ability to work in attics and tight spaces
• Ability to work in a multitude of weather conditions

Qualifications:

• Excellent written, verbal, and interpersonal skills.
• Great communication skills to establish customer rapport and encourage repeat business
• Goal-oriented
• Ability to work a flexible schedule to accommodate the needs of the organization
• Clean driving history and valid Driver’s License
• Clean criminal background history and pre-employment drug screen
• Energetic, positive, and self-motivated
• All tools required

Experience/ Education:

• High School Diploma or equivalent required
• 1+ year experience in sales, preferably HVAC or home services.
• EPA Certified preferred
• NATE Certified preferred

Compensation:

• Based on experience

Benefits:

• Medical, Dental and Vision Insurance that goes into effect the 1st of the Month after 60 days!
• 3% 401(k)/IRA Match at 100%
• 100% paid Long-Term Disability
• Life Insurance
• PTO & Paid Holidays
• Weekly Direct Deposit
• Employee Referral Program
• PTO starts accruing while your onboarding

We are a NEXSTAR company focused on great quality HVAC work and exceptional customer service!

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE