HVAC Service Technician - Milltown Plumbing

HVAC Service Technician

About Our Company

MillTown Plumbing, Heating, AC and Drain Cleaning is a family owned business that has been serving communities for over 35 years. We are a steadily growing home service company providing services for plumbing, heating, and cooling in both residential and commercial systems in Massachusetts and New Hampshire.

Why Join the MillTown Team?

We are looking to add professionals to our team who will help us achieve our vision of being the premier home-service provider. By joining the MillTown team, you will experience the passion, support, and dedication that has always been the foundation of our unrivaled success. If you are a dedicate technician who takes pride in their work and is searching for a rewarding work environment then we want you on our team!

Benefits

• Blue Cross Blue Shield Health Insurance
• Dental and Vision Insurance
• One week vacation time the first year, Two weeks second year
• One week of sick time
• Bonuses
• Flexible Schedule
• Life Insurance
• 401(k) Retirement Plan with Company Match
• Six Paid Holidays
• Company Uniforms that are laundered weekly
• Educational Allowances/Reimbursement for field related courses
• Paid ongoing training
• Company Events
• Boot Compensation
• Company Truck to take home

Essential Duties and Responsibilities

• Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions.
• Complete all general HVAC in-home service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure the overall success of the business.
• Maintain a clean, organized job site and inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows, and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback, and summary of findings and option sheets.
• Other tasks as needed.

Desired Skills and Experience

• Licensed with knowledge of local HVAC codes and the ability to make on-the-job applications.
• Develop proven track record in heating and cooling systems including the ability to draw simple diagrams, read blueprints, and other diagrams.
• Continued education and training to obtain NATE certification.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• A competitive individual contributor who also loves to win as a team.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• 3 years minimum experience performing HVAC Service
• Refrigeration License preferred
• Possess a good driving record

MillTown Plumbing and Heating, Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability or any other characteristic protected by applicable law

If you require alternative methods of application or screening, you must approach the employer directly to request this, as Indeed is not responsible for the employer's application process.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to pass a background check and drug test as well as possess a good driving record