HVAC Service Technician - Legacy Service Partners

HVAC Service Technician

Service Now Home Services has been providing top quality heating and cooling services to Dekalb and the surrounding area for over 35 years. We are looking to hire an experienced detail-oriented HVAC service technician to maintain and repair our customers' air quality systems and boilers. The HVAC service technician will assist with repairing and calibrating systems, and replacing various components such as transformers, thermostats and compressors. You will diagnose problems, explain these to customers in clear, nontechnical terms, relay costs to customers, and offer alternative solutions. You will order and collect parts once the customer gives approval and communicate with supervisor regarding challenges.

To ensure success your customer skills should be as good as your technical aptitude, and you need to be well-versed in safety precautions. Top candidates are detail-oriented, organized and friendly.

- Cleaning, adjusting an repairing HVAC systems, and performing warranty services.

- Troubleshooting defective HVAC systems and equipment to make diagnoses.

- Performing preventative maintenance by cleaning reheat coils and air handling units, and monitoring and calibrating air handling units.

- Improving air quality by cleaning ducts to optimize efficiency.

- Fixing, replacing and adjusting vents, and ductwork.

- Ensuring condensation drain line is free of debris and draining properly.

- Provide support as needed to our installation team.

- Performing emergency repairs promptly and efficiently.

- Keeping daily logs and records of maintenance functions.

- Maintaining service truck.

- Ensuring compliance with safety standards.

- High school diploma or GED.

- 3+ years of residential HVAC experience.

- Valid driver's license and good driving record.

- Must possess a relentless passion for providing world class customer service.

- Proficient electrical and mechanical diagnostic skills.

- Excellent written, verbal and interpersonal skills.

- Proficient in reading schematics and work plans.

- Must be available to provide after-hours on-call services on a rotational basis with other - Service Now Technicians.

- Physically agile, dexterous, and able to work in confined space

·Paid time off (Holiday, Vacation, Sick Days)

·Health Insurance (Medical, Dental, Vision)

·Life insurance

·401(k)

·Company provided service truck, cell phone & tablet

Pay is based on experience. Commission on sales will also be available.