HVAC Service Technician - Thorson Heating and Air Conditioning

Location: Sioux Falls, near downtown and close to Falls Park

About Us: Thorson Heating & Air Conditioning, Inc. is a proud, family-owned business established in. Now in its third generation and woman-owned, our company has been serving the community with integrity and dedication for over 80 years. We believe in being honest and upfront, educating our clients, and fostering a family-oriented, flexible work environment where every team member is valued and cared for. With a small but mighty team of five employees, we operate with a focus on quality service and strong customer relationships.

Job Summary: We are seeking a dedicated and skilled HVAC Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing HVAC systems and indoor air quality accessories for both residential and light commercial clients. Your ability to enhance our customer experience throughout the purchase process and provide expert education on equipment will be key to your success in this position.

Key Responsibilities:

• Install, maintain, and repair heating, air-conditioning, and ventilation equipment, ductwork, and accessories.
• Maintain an inventory of necessary materials and equipment stocked on your vehicle.
• Document time and materials for jobs accurately.
• Educate clients on equipment and indoor air quality accessories.
• Collect payments from customers for work performed.
• Perform additional duties as needed.

Skills and Qualifications:

• EPA certification required.
• Minimum of 3 years of experience in diagnosing issues and repairing HVAC systems.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and as part of a close-knit team.

Work Environment:

• Work in various conditions including outdoor settings, construction sites, rooftops, and residential homes.
• Be prepared to work in extreme weather conditions, including snow, rain, winter storms, and heat advisories.
• Full-time position with the possibility of overtime and participation in an on-call rotation.

Equipment and Tools:

• All necessary tools and equipment provided by the company.
• No personal tools required.

Compensation and Benefits:

• Hourly wage ranging from $25 to $35.
• Comprehensive health insurance.
• Retirement plans.
• Paid time off.
• Unique benefits including event tickets, merchandise, apparel, product discounts, and a paid birthday off.
• Performance-based incentives (SPIFFS).

Professional Growth:

• On-the-job training and opportunities for continuing education and certifications.
• Clear career advancement prospects within the company.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to Jackie directly at 605-338-1941 or jackie@thorsonheatinginc.com. You can also apply online through our website www.thorsonheatinginc.com.

Timeline: Applications are reviewed on a rolling basis, and we aim to fill this position as soon as possible, ideally within two weeks.

Interview Process:

• Initial phone screening.
• Technical aptitude test.
• Up to two in-person interviews.

Join Our Family: At Thorson Heating & Air Conditioning, Inc., you’re not just an employee – you’re family. We take pride in our work and our community, and we’re looking for a technician who shares our values and dedication to quality service. If you’re a motivated, skilled HVAC professional who enjoys working in a friendly and supportive environment, we’d love to hear from you!