HVAC Technician IV - Daikin Applied

Make your mark at the world's largest HVAC company



Why join our Daikin Applied team?


* Factory Certified Training, Refrigeration Certification or other professional on the job training in the HVAC Industry
* The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology and VRF Technology
* Daikin Applied provides technicians with laptops, mobile devices and other technologies



This position reports to the Operations Manager. It provides leadership and accountability for the team of service technicians and/or hourly service personnel.



What you will do:


* Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner. Implement work processes that result in customer satisfaction.
* Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required, and serving as a primary contact.
* Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met.
* Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting, and checking equipment to ensure it is in satisfactory working order.
* Respond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescence.
* Support Sales by assisting with job site survey, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as required.
* Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin safety policies and procedures.
* Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidents.
* Assist in the onboarding and development of new technicians.
* Jointly run Technician meetings and help to establish Technician Productivity Expectations.
* Keeps current on all Daikin products concerning installation, operation, maintenance, service, and repair.
* Read and interpret product specifications and experience in working with building specifications, drawings, and designs.
* Regular travel requirements with some overnight travel.



Qualifications:

Must have:


* Associate degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning and five (5) years related experience with increasing responsibility; or seven (7) years related experience; minimum of 1 year managing a service technician team.
* Valid driver's license
* Other state certifications/licenses as required

Nice to have:


* EPA approved Universal Technician Certification preferred
* Previous management/supervisory experience
* Previous experience in mentoring less experienced technicians.
* Working knowledge of Microsoft Office software products
* Current first aid/CPR card, OSHA 10 Certification



The typical hourly pay rate for this position ranges from $35.00 - $52.00 in CO. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled