Hybrid Call Center Representative at TEKsystems

Description:

As a Hybrid Banking Customer Service Representative - you will be handling:

• Address customer inquiries and resolve issues related to accounts, transactions, and banking services.
• Assist clients with opening, closing, and managing their accounts, including updating personal information.
• Handle various transactions such as deposits, withdrawals, transfers, and loan payments.
• Provide detailed information about banking products and services, and suggest suitable options to clients.
• Investigate and resolve discrepancies or issues with accounts, including fraudulent activities.
• Ensure all activities comply with banking regulations and internal policies.
• Maintain accurate and up-to-date customer records.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.