Hybrid Customer Service Representative - Carminati Consulting, Inc.
Chicago, IL 60603
About the Job
Are you a highly skilled and dynamic individual who thrives in a fast-paced customer service environment? Do you enjoy resolving customer concerns with enthusiasm and care?
Join Carminati Consulting, a Chicago-based firm known for its innovative business solutions, as a Hybrid Customer Service Representative. In this role, you will provide exceptional service to clients, handle inquiries across various channels, and ensure customer satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints professionally and efficiently
- Process returns, exchanges, and refunds
- Update customer accounts and maintain accurate records
Qualifications:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
If you are a motivated individual with a passion for assisting others, apply now to be a part of our loving team at Carminati Consulting!
Location: Chicago, IL 60601
Carminati Consulting, founded in 2010 is a Chicago-based firm that specializes in providing strategic business solutions to a diverse range of clients. With a focus on innovation and efficiency, the company offers consulting services tailored to meet the unique needs of each organization.