Hybrid Quality Outreach Associate at Managed Care Staffers
Chicago, IL 60608
About the Job
Temp-to-hire Quality Outreach Associate, Chicago, IL
Our client, an ACO, located on the near west side of Chicago, is seeking to add to their team another Quality Outreach Associate on a temp-to-hire, full time basis. This position is a hybrid position with three days in office and two days at home. The Quality Outreach Associate is part of a multi person team that works to improve patient health outcomes through education and outreach.
We understand that you cannot submit any comments or text with your resume. If you apply through Monster, please send a separate email to cjepsen[at]managedcarestaffers.com with the answers to the following questions in order to be considered for this position:
- Do you have knowledge of EMR Systems such as (EPIC, NextGen, E Clinical, Practice Fusion)?
- Is a work location at Sinai Health on the near west side of Chicago a good location for you?
- Do you understand this is a temp-to-hire position and hybrid position?
- Do you have knowledge of NCQA Guidelines for HEDIS measures, patient quality, and CPT codes
- Have you been vaccinated for Covid 19?
- What minimum hourly pay rate are you seeking?
Duties of Quality Outreach Associate:
- Review and address open care gaps
- Outreach to members and/or providers regarding recommended health screenings
- Assist with appointment/transportation scheduling
- Attend off-site meetings at provider offices to retrieve medical records
- Conduct Medical Record review/Chart scrub
- Validate care gap closures from completed appointments
- Build and maintain relationship with physicians and support staff
- Provides support to providers and support staff with open care gaps
Position Requirements/Knowledge & Skills
- High School diploma or equivalency, associate degree preferred
- Knowledge of Electronic Medical Record Systems (EPIC, NextGen, E Clinical, Practice Fusion)
- Minimum of 2 years’ experience in healthcare
- Intermediate proficiency in Microsoft Office applications
- Intermediate proficiency in Sales Force
- Knowledge of NCQA Guidelines for HEDIS measures, patient quality, and CPT codes
- Strong Communication and Interpersonal skills, bilingual a plus
- Appointment Scheduling Experience
- Hospital/Medical Office Experience, knowledge of Medical Terminology
- Telephone Skills, logging calls and tracking results
If you or anyone you know is interested, qualified and available please send resume to us for immediate consideration.
