Ice Rink Attendant|Part-time| Mullins Center (UMass-Amherst) - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

The Ice Rink Attendant utilizes a cash register and accepts payment. Will perform light cleaning and janitorial duties. Will perform other roles around the rink as assigned; Public Skate Attendant, Skate Rental Room Attendant.

 

This role will pay an hourly wage of $15

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until December 31, 2024

 

Responsibilities:

• Opens cash register and performs cash handling to the requirements of Rink cash handling procedures, keeps accurate records on Tally Sheet and closes register properly
• Responsible for all Rink monetary transactions during assigned shift
• Acts as representative for the Mullins Community Ice Rink to the general public, must have a thorough knowledge and understanding of the Ice Rink including schedule, prices, procedures, and programs offered
• Deals knowledgably, pleasantly and professionally with the general public on the telephone and in person
• Responsible for patron safety and relations in the Upstairs Lobby area and other areas as assigned
• Performs duties of cashier during public events, must be able to maintain composure and cash register accuracy during busy events, keeps an accurate cash tally and perform shift-end deposits accurately
• Performs housekeeping and light janitorial duties, responsibilities include keeping reception area clean and orderly and assists Resurfacer Operator in cleaning Locker Rooms, areas around ice, and bleachers when needed
• Opens and closes Rink as needed
• Performs light clerical duties as needed
• Works as Skate Room Attendant and Skate Guard as assigned for Public and Private Skating events
• Performs all other duties as assigned by supervisors or rink management

Requirements

• Must be punctual and organized. Must be able to follow procedures
• Ability to work without supervision and handle difficult situations
• Must have excellent customer relations skills
• Must have excellent telephone manners and the ability to take notes accurately
• Must keep accurate sales records and be able to maintain accurate cash counts
• Ice rink working experience a plus
• Previous cash handling experience a plus
• Skating experience a plus

 

Qualifications:

• High school diploma or equivalent preferred
• Must be 18 or over
• Previous cash handling experience preferred.
• Ability to learn to handle cash and learn to operate a cash register and corresponding system
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.

 

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.