Identity and Access Management Systems Engineer III - Wilmington Savings Fund Society

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Identity and Access Management Systems Engineer III will serve as a subject matter expert for Identity and Access Management, with focus on CyberArk PAM (CPM & PSM) technology. The incumbent is expected to already possess these skills and substantial hands-on experience, with minimum guidance needed to perform the required tasks. The incumbent is expected to participate in continuing education as the environment continues to evolve. Anyone in a support-only role to this technology (i.e. user assistance without rotation or connection coding experience) will not be considered.

Position Responsibilities:

• Address outages in accordance with Service level agreements (SLAs).
• Effectively respond to client support tickets & work team queue.
• Engage system users, vendors, and stakeholders to understand and document their requirements, issues, and risks to create understanding for both technical and non-technical groups.
• Follow, and seek to improve, established systems engineering, configuration management, and change management processes.
• Address the infrastructure team weekly, providing variables, delays, and timeline of current projects.
• Communicate delays and alterations to projects to senior leadership as they occur.
• Participate in on-call support rotation both during and after hours (typically one week per month).

Minimum Requirements:

• Minimum of 3 years of experience with back-end deployment and support of Active Directory and Azure AD / Entra ID
• Minimum of one year of experience directly responsible for CyberArk’s PAM (CPM/PSM) solution.
• Demonstrated experience with the creation of platforms & modules
• Demonstrated experience with coding and maintenance of SSH & XPATH keystroke
• Demonstrated experience with RestAPI connection & response
• Experience with the installation and upgrade of on-premises servers
• Demonstrated experience with vaulting for users and teams
• Ability to participate in an on-call support rotation both during and after hours (typically one week per month).
• Ability to travel within the WSFS Bank footprint in the Greater Philadelphia region as needed.

Additional Skill Considerations:

• Proficiency in the configuration and diagnostics in the following technologies: Group Policy, DNS, DHCP, and Active Directory.
• Writing and maintenance of custom scripts to increase automation, system efficiency, and lower downtime via PowerShell and/or vCron automation.
• Experience in building and maintaining the infrastructure necessary for SQL server operations.
• Management of Pure storage arrays.
• Support and upgrade of Cisco UCS blade centers.
• Backup and restoration via Rubrik for on-premise virtualized infrastructure and/or M365.
• Azure AD sync / Entra ID replication
• Exchange 2019 & O365 mailbox configuration

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.