Imaging Technician - State Farm

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

The Imaging Technician Trainees handle claim documents on a daily basis. This role includes receiving documents to identify numbers and claim types.

Duties and Responsibilities:

• Performs document prepping, scanning, indexing, and quality control tasks for the Enterprise Imaging Unit to provide document images to or for Enterprise Imaging customers
• Provides image processing for business partners
• Performs timely and in-depth research on unidentified front-end image mail to determine proper workflow disposition
• Knowledge of imaging equipment operation and maintenance
• Ability to perform routine, repetitive work in a fast-paced environment
• Proficiency in researching documents
• Customer service skills
• Verbal and written communication skills to effectively work with all levels of management, other departments and outside contractors/vendors

Additional Details:

• Imaging is a non-customer facing production environment
• No phone work
• Handles sensitive customer information in accordance with defined workflow and procedures

Flexible Work Schedule. Employees' work schedules will alternate or fluctuate based on business needs.

There will be a 12 month incumbency period when accepting a job offer as an Imaging Technician.

• Knowledge of imaging equipment operation and maintenance
• Ability to perform routine, repetitive work in a fast-paced environment
• Proficiency in researching documents
• Customer service skills
• Verbal and written communication skills to effectively work with all levels of management, other departments and outside contractors/vendors

May require changing shifts and irregular work hours as business needs dictate
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity*****

Office Location: Alpharetta, GA.