Implementation Coordinator - Professional Staffing Services Group

Implementation Coordinator - 6 month temp to perm

Location: Nashville, TN 37203

Schedule: Mon - Fri 8:00a-4:00p CST

Pay: $43/hr

Job Summary:

The Hospital Case Management Implementation Coordinator (IC) is responsible for ensuring the successful integration of case management technology into hospital operations. This role requires a deep understanding of both the software system and clinical workflows to optimize patient care, streamline processes, and enhance overall efficiency.

Key Responsibilities:

• Implementation Leadership:
• Drive the implementation of case management technology across multiple facilities.
• Coordinate pre-go-live activities, including training, testing, and data migration.
• Provide on-site support during go-live, troubleshooting issues and ensuring system stability.
• Assess implementation effectiveness and propose modifications as needed.
• Clinical Workflow Expertise:
• Collaborate with clinical staff to understand their needs and ensure the technology aligns with their workflows.
• Provide subject matter expertise on case management processes and software functionality.
• Support the development of training materials and deliver standardized education programs.
• Technical Proficiency:
• Demonstrate a deep understanding of the case management software system and its capabilities.
• Troubleshoot technical issues and escalate problems as necessary.
• Ensure consistent access and usage of the software among hospital staff.
• Team Coordination:
• Work closely with corporate, division, and facility leadership to align implementation efforts.
• Coordinate with the implementation team to provide necessary support to case management staff.
• Foster collaboration and communication among all stakeholders.
• Continuous Improvement:
• Analyze implementation outcomes and identify areas for improvement.
• Incorporate lessons learned into future implementations.
• Stay up-to-date on industry trends and best practices in case management technology.

Qualifications:

• Associate's degree preferred.
• Strong understanding of medical terminology and healthcare systems.
• Experience with case management software (e.g., Meditech, Cerner, Epic) is highly desirable.
• Excellent communication, organizational, and problem-solving skills.
• Ability to travel to multiple facilities.