Implementation Manager - ConsultNet
East Providence, RI
About the Job
Implementation Manager
Providence, RI (On-Site)
Pay Rate $25.00 - $30.00 per hour
Contract: 6 Months+
Job Description:
Implementation Manager (IM) is responsible for directing all aspects of cash management product/service set-up and training for new and existing clients of Treasury Solutions. Acting as a central point of contact for the client, the IM develops a customized plan for each client and directs required internal partners (i.e., legal, product, operations, technology, risk, and sales) to ensure delivery of products and services is completed within agreed upon time frames, with full ownership of end-to-end process from client commitment to revenue generation. Operates independently day to day with only general supervision. Makes decisions regarding client on-boarding projects without seeking management approval. Routinely manages less complex and lower revenue client implementations.
Qualifications:
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Detailed knowledge of cash management products and an understanding of the sales process and the client need that drives usage of these products. (Min of 1-3 yrs experience)
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Strong written and verbal communications skills. Must be able to adapt and tailor message to particular audience (Sales, Product, Operations, and Client).
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Ability to understand technical aspects of product/service, both from a functionality perspective but also from an operations/set up perspective and be able to articulate it to a less technical audience (Client and Sales)
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Strong project management skills with the ability to manage deliverables from multiple partners and work on multiple projects simultaneously in a time-sensitive environment. (Min of 1-3 yrs experience)
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Ability to develop relationships with business partners to ensure objectives are met and client has best possible experience.
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Proficient with workflow tools: SalesForce, MS Project, MS Excel, etc.
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Must be able to work under minimal supervision and work well under pressure.
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Ability to work well with product management, sales, customer and technical system staff to resolve issues and problems
Education, Certifications and/or other credentials:
- Bachelor's Degree in business or related technical field preferred. Relevant work experience may be substituted in lieu of degree.
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at www.consultnet.com .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.