Implementation Specialist IV - Talent Software Services, Inc.

The HR Technology Advisor is a global functional position responsible for enhancing, configuring, maintaining, and expanding the functionality of Workday HCM, Compensation, Recruiting, Time Tracking, Absence, Payroll, Business Processes, and additional Workday functionality. The candidate must have a strong knowledge of Workday configuration, understand all solution components, how they inter-operate to support global business processes and has demonstrated strong project management skills. Will act as the liaison between the vendors, the business, and IT. Will be responsible for successfully delivering complex systems implementations. Executes system enhancements, including new functionality rollouts and modifications of existing functionality and coordinates and performs in-depth tests, including test documentation and post-implementation support. Documents processes via job aides and knowledge-based articles. Ensures that processes and procedures adhere to defined audit and internal controls. Will act as an advisor and solutions architect to the team.


Job Responsibilities

• Project Execution
• Manage new project/enhancement requests from initiation through post implementation support including configuration
• Collect and translate business process requirements inta functional solution design
• Partner with the integration team tensure proper integration with functional configuration.
• Configure Workday tmeet the functional needs
• Prepare project deliverables including (but not limited to) project plans, process flows, functional requirements, and UAT test plans and test scripts
• Lead cross functional HR Technology projects through design and implementation
• Ongoing Support
• Preserve overall system health; regularly engage with HR Operations and the business tunderstand operational challenges and aid in root cause problem resolution
• Monitor health of module and drive continuous process improvements leveraging a clear understanding of local requirements (i.e. regulatory changes) and how they would impact the system
• Monitor Workday community for reported bugs, fixes, and new enhancements relative tassigned modules

Job Requirements

• Bachelor degree or equivalent experience in Computer Science or related field.
• 5+ years implementation and support experience with Workday and/or other related HR systems
• Be an expert in implementing and configuring Workday Core HCM and at least 2-3 of the following Recruiting, Onboarding, Benefits, Advanced Compensation, Performance Management, Talent Management, and Business Processes on a global scale.
• Well-developed leadership and project management capabilities with demonstrated success completing multiple cross-functional, cross-business, and cross-cultural projects.
• Proven ability teffectively manage time and prioritize projects tmeet established deadlines; must be able tengage in multiple initiatives simultaneously.
• Excellent analytical skills with a strong working knowledge of problem solving, root cause analysis, and associated solution implementation.
• Excellent verbal and written communication skills.
• Ability twork and/or lead effectively on virtual teams training sessions.
• Ability tbreakdown high-level information intdetails, abstract up from low-level information ta general understanding, and ability tdistinguish user requests from the underlying true needs
• Ability tdrive and challenge the business on their requirements
• Track record of being the go-tperson for designing functional and technical system solutions tsolve business problems
• Proven ability tdeal with and resolve ambiguity and tmanage conflict
• Self-starter with proven ability tanticipate problems and take proactive, decisive action, giving regard tthe impact on the system, business needs and user population
• Solid understanding of software lifecycle development (SDLC) methodologies
• Familiar with data privacy and other regulatory requirements