Import Supervisor - Toll Group

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

We have an exciting opportunity for an Import Supervisor will oversee and lead the daily Import procedures of both Air and Ocean in all operational disciplines and ensure operational excellence, high productivity meeting and exceeding customer expectations. The Import Supervisor is responsible to ensure timely and accurate processing of Air and Ocean freight import shipments, to meet both business and client specific metrics



The Opportunity

• Leads and retains existing and secures new business by providing pricing direction & carrier options.
• Maintains contact with customers (internal and external) regarding conditions affecting the service level of area served.
• Audits and vets WIPS & ACRL adjustments, carrier invoices/billing, CASS reports, and operations finance reporting along with Profit & Loss statement management with cashflow statement analysis
• Assists sales team in troubleshooting & resolution of daily operational issues, under the direction of the Branch Manager.
• Liaises with different functional groups (Finance, Sales, IT, Overseas team) to work cross- functionally to optimize job delivery overall
• Mentors' department members: assist other colleagues with questions and/or training and execute Disciplinary responsibility over the Import department.

What you'll need to succeed

• CargoWise Certified (3) Modules
• Proven Management Skills
• Proven Time Management Skills
• Sales oriented - Supports sales with creative products & solutions
• Flexible to changing priorities and operational needs
• Results orientated; achievement driven

Salary range : $69 800 - $93 000.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com