In home furniture service tech - Wichita Furniture, Inc.

Job Title: In-Home Furniture Service Technician

Location:9100 E. 34th St. N. 67226
Job Type: Full-Time
Salary: $18 per hour

Company Overview:
Wichita Furniture is a leading provider of high-quality furniture and home goods, dedicated to ensuring that our customers receive not only exceptional products but also outstanding service. We take pride in our commitment to customer satisfaction and seek a dedicated In-Home Furniture Service Technician to join our dynamic team.

Job Summary:
The In-Home Furniture Service Technician is responsible for providing expert repair, assembly, and maintenance services for our furniture products at customers' homes. This role requires strong technical skills, a keen eye for detail, and a passion for customer service. The ideal candidate will be courteous, punctual, and capable of handling various types of furniture installations and repairs.

Key Responsibilities:

- Travel to customers' homes to perform on-site furniture assembly, repair, and maintenance.
- Assess furniture issues, diagnose problems, and provide efficient solutions.
- Effectively communicate with customers regarding the services being provided and offer general furniture care tips.
- Document all services performed, including detailed notes on repairs and customer interactions.
- Manage and maintain an inventory of tools and parts needed for repairs and services.
- Work collaboratively with warehouse and sales teams to ensure a seamless customer experience.
- Follow all company policies and safety guidelines to protect both the customer’s property and your own.
- Stay updated on new furniture products, repair techniques, and service protocols.

Qualifications:

- High school diploma or equivalent; relevant technical training or certifications are a plus.
- Previous experience in furniture repair, assembly, or related field preferred.
- Strong mechanical aptitude and hands-on skills; ability to operate basic tools and equipment.
- Excellent problem-solving abilities and attention to detail.
- Outstanding customer service skills with a professional and friendly demeanor.
- Ability to lift heavy furniture and stand for extended periods.
- Valid driver’s license and a clean driving record are required.
- Flexibility to work evenings and weekends as needed.

What We Offer:

- Competitive salary with health benefits and paid time off
- Comprehensive training programs to enhance your technical skills.
- Employee discounts on furniture and home décor products.
- A supportive team environment focused on growth and development.
- Opportunities for advancement within the company.

How to Apply:
If you are passionate about providing exceptional service and have the necessary skills to succeed as an In-Home Furniture Service Technician, we encourage you to apply! Please submit your resume outlining your relevant experience.

Wichita Furniture is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.