In Home Services Staffing Coordinator - St. Paul's Senior Services
SAN DIEGO, CA 92101
About the Job
Job Summary:
Under the direction on the In Home Services Supervisor, the IHS Staffing Coordinator is responsible for ensuring PACE participants are receiving their IHS services according to their plan of care (POC) by coordinating the schedules of IHS employees/caregivers. The coordinator will assign caregivers to PACE participants daily, organize efficient driving routes, ensure clear communication, and that the IHS employees/caregivers are following the assigned schedules and providing services as per the orders.
Duties and Responsibilities:
- Attended Interdisciplinary Care Team (IDT) and plan of care (POC) daily meeting.
- Schedule IHS services for all PACE participants. Respond appropriately to needs as identified by the IDT.
- Coordinate IHS services for PACE participants so that they are timely and with highest level of operational efficiency.
- Prepare caregiver schedules and modify, cancel or reschedule as needed. Be able to adapt to unanticipated changes based on participant needs and IDT decisions, make adjustments, and communicate those changes to the appropriate affected personnel in a timely manner
- Review and audit daily visits and prepare reports.
- Model and promote good customer service by maintaining positive relationships with PACE participants and their families, caregivers, colleagues and staff throughout the organization.
- Maintain adequate records for IHS services, and ensure established policies and procedures are communicated and followed.
- Report all issues promptly with possible solutions to Management.
- Perform other duties as assigned.
Qualifications and Requirements:
- One year previous scheduling, administrative experience preferred
- Prior us of electronic medical records system (EMR), use of scheduling software
- Excellent written and verbal communication
- Ability to work independently
- High School Diploma/GED required.
- Active driver’s license in good standing
- Meet organizational driving requirements.
Physical Requirements: Requires manual and finger dexterity and eye-hand coordination, the ability to use department equipment and the ability to lift/carry up to 30 lbs. using appropriate body mechanics.
Vision, Hearing, and Communication Requirements: Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally with all staff, vendors, and clients.
St. Paul’s Benefits:
- Health, dental, vision, life
- Same day pay available!
- Flexible paid time off (PTO) - starting at 28 days per year!
- Education reimbursement - up to $3,000 a year!
- Qualified Public Student Loan Forgiveness (PSLF) employer
- 403(b) with match
- Child care available
- Employee referral bonuses
- Upward mobility!
You Make Us Who We Are!
At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!
St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.
To learn more about St. Paul’s Senior Services, please visit www.stpaulseniors.org.
St. Paul’s Senior Services is an Equal Opportunity Employer
Job Summary:
Under the direction on the In Home Services Supervisor, the IHS Staffing Coordinator is responsible for ensuring PACE participants are receiving their IHS services according to their plan of care (POC) by coordinating the schedules of IHS employees/caregivers. The coordinator will assign caregivers to PACE participants daily, organize efficient driving routes, ensure clear communication, and that the IHS employees/caregivers are following the assigned schedules and providing services as per the orders.
Duties and Responsibilities:
- Attended Interdisciplinary Care Team (IDT) and plan of care (POC) daily meeting.
- Schedule IHS services for all PACE participants. Respond appropriately to needs as identified by the IDT.
- Coordinate IHS services for PACE participants so that they are timely and with highest level of operational efficiency.
- Prepare caregiver schedules and modify, cancel or reschedule as needed. Be able to adapt to unanticipated changes based on participant needs and IDT decisions, make adjustments, and communicate those changes to the appropriate affected personnel in a timely manner
- Review and audit daily visits and prepare reports.
- Model and promote good customer service by maintaining positive relationships with PACE participants and their families, caregivers, colleagues and staff throughout the organization.
- Maintain adequate records for IHS services, and ensure established policies and procedures are communicated and followed.
- Report all issues promptly with possible solutions to Management.
- Perform other duties as assigned.
Qualifications and Requirements:
- One year previous scheduling, administrative experience preferred
- Prior us of electronic medical records system (EMR), use of scheduling software
- Excellent written and verbal communication
- Ability to work independently
- High School Diploma/GED required.
- Active driver’s license in good standing
- Meet organizational driving requirements.
Physical Requirements: Requires manual and finger dexterity and eye-hand coordination, the ability to use department equipment and the ability to lift/carry up to 30 lbs. using appropriate body mechanics.
Vision, Hearing, and Communication Requirements: Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally with all staff, vendors, and clients.
St. Paul’s Benefits:
- Health, dental, vision, life
- Same day pay available!
- Flexible paid time off (PTO) - starting at 28 days per year!
- Education reimbursement - up to $3,000 a year!
- Qualified Public Student Loan Forgiveness (PSLF) employer
- 403(b) with match
- Child care available
- Employee referral bonuses
- Upward mobility!
You Make Us Who We Are!
At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!
St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.
To learn more about St. Paul’s Senior Services, please visit www.stpaulseniors.org.
St. Paul’s Senior Services is an Equal Opportunity Employer
