We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the b...

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You Will Shine

As an In-House Marketing Supervisor, you will be a key leader in driving the success of the In-House Marketing team. Your primary responsibility will be ensuring high conversion rates for both owners and guests of owners, while also being accountable for your personal tour booking production. You will create a positive team environment, direct operations for both front and back of house, and ensure compliance with "Count On Me" service standards to deliver exceptional guest experiences. You'll oversee room inventory, greet and register guests, offer concierge services, and provide qualified tours to the sales team—all while enhancing the overall guest experience and promoting guest satisfaction, loyalty, and successful resolution.

• Conversion Rate Accountability & Reporting (50%)
  You will be responsible for driving high conversion rates for both owners and guests of owners, tracking and improving both team and individual performance. You’ll monitor conversion metrics, prepare detailed reports on show factors and daily tour bookings, and ensure timely updates are submitted to corporate.
• Team Leadership & Supervision (30%)
  Lead by example by interviewing, hiring, training, and motivating the In-House Marketing team. Conduct performance reviews, offer feedback, and foster a positive team environment that encourages associates to embrace guest opportunities and exceed expectations.
• Coordination with Sales Teams (10%)
  Work closely with the In-House and Front Line sales teams to ensure smooth tour flow and ensure that marketing efforts align with sales strategies. Stay updated on changes to marketing programs, including booking and gifting policies.
• Administrative Support (10%)
  Maintain accurate records, such as tour manifests and invitations. Resolve any booking issues promptly and ensure that all marketing supplies (collateral, uniforms, etc.) are stocked and organized.

How You’ll Be Rewarded

We offer a competitive compensation package with the opportunity to earn $75K+ annually (including base salary, commissions, and bonuses), with significant earning potential. For high performers, there is the opportunity to reach six figures or more, with a clear path for future growth and promotions within the company.

• Earnings Potential: Average annual earnings of $75K+ (including base salary, commissions, and bonuses), with the potential to exceed six figures based on performance.
• Health & Wellness: Medical, Dental, Vision, Life & Disability Coverage, Wellness Program.
• Financial: 401k with Employer Match, Flexible Spending Accounts.
• Work-Life Balance: Paid Time Off, Parental Leave, Wish Day (paid time to volunteer), and more.
• Employee Support: Legal & identity theft plan, Employee Assistance Program.

What You’ll Bring

• Industry Experience: We are looking for candidates with proven experience in vacation ownership or timeshare marketing, ideally in a leadership role within the In-House Marketing realm.
• Education: High school diploma or equivalent. Relevant marketing experience may substitute for formal education.
• Experience: At least 2 years in marketing, with leadership experience in the vacation ownership or timeshare industry.
• Skills:
  • Strong communication (written and verbal) and leadership abilities.
  • Ability to manage multiple tasks effectively and drive results.
  • Familiarity with marketing systems such as Mainframe, Focus, and CRS.
  • Excellent problem-solving and decision-making skills.
  • Ability to motivate, coach, and develop employees.
  • High attention to detail and ability to maintain accuracy under pressure.
  • Commitment to delivering exceptional service and maintaining guest satisfaction.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.