Inbound - Sales Development Representative (US) - Smartcat
Boston, MA
About the Job
About Smartcat
Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Mission
The mission of the Sales Development Representative in Smartcat is to engage, connect and qualify inbound prospects as well as research, identify, connect and qualify outbound prospects.
You will be supporting two sales teams (strategic and velocity) to grow pipeline in both value and absolute accounts. There is no expectation of a detailed understanding of Smartcat products, but we do expect you to have a strong interest in both the SaaS software and the localization industry.
Responsibilities
- Engage, connect and qualify inbound MQLs
- Engage, connect and book demos though an ABM motion Prospect into strategic business accounts via cold call, email, and social strategies
- Maintain consistent outbound calling of 100+ calls per day
- Drive sales growth and pipeline through setting up qualified, high-value meetings for Account Executives
- Provide detailed notes on qualified prospects and keep CRM up-to-date
- Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue
- Own the lead generation of your assigned verticals. Qualify prospects for pain, budget, decision-making ability, and product fit.
- Actively learn about the business problems and personal pains your prospects face and use those problems to evoke an emotional response that aligns with the Smartcat platform
- Work closely with Sales and Revenue Operations to refine target audience and identify new business opportunities
- Be the voice of the customer and provide feedback to the organization on customer needs, pains, buying processes, and priorities
Requirements
- At least 2 years of work experience in SDR/BDR or a similar role within B2B SaaS organizations
- Experience with CRM software (Hubspot preferable)
- Fluent English. Second language will be an advantage
- Sandler sales training or prior experience with the Sandler sales methodology is a plus
- Excellent communication and negotiation skills
- Aggressive drive for business growth and a high tolerance for uncertainty and risk
- Integrity, full commitment, and a strong sense of ownership
- Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to breakthrough
- Openness to feedback and alternative opinions and ideas
- Comfortable working with remote teams across time zones
- Easy-going personality, high tolerance to cultural differences
- Curiosity and passion for the global translation industry
Why joining Smartcat might be your best move so far
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. - Innovating a $50 Billion industry
Smartcat's innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.