Incident Manager Production Support at Randstad USA
Princeton, NJ 08543
About the Job
This Senior Indicent Admin will be responsible for technical oversight of the production support environment. The candidate will need solid communication, technical and documentation skills. This is a role which
requires strict attention to detail and the ability to multitask. It is highly preferred that this individual currently has and will maintain an understanding of commonly used concepts, practices, and procedures within an IT department.
- 3+ years' experience in training/knowledge transfer of administration
- Good analytical skills
- Process oriented
- General working knowledge of Linux & Windows OS
- General working knowledge of Apache, Tomcat & IIS Manager services
- 3+ Years hands-on experience in installation, configuration, and administration skills
- 3+ Years hands-on experience with batch development skills
- Effectively prioritize workload
- Able to work independently with minimal supervision
location: Princeton, New Jersey
job type: Contract
salary: $45 - 65 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Job Responsibilities
Analyze/assess current environment; make recommendations/enhancements/modifications/changes to improve efficiency
? Initial investigation to validate an issue
? Assemble technical team
? Communicate with Business and stakeholders
? Schedule and facilitate team meetings
? Coordinate team efforts through final resolution
? Construct complete and comprehensive documentation
? On-call (Stand By) rotation (Not immediate, but after a period of time)
The essential functions of this role include:
qualifications:
- Experience level: Experienced
- Minimum 6 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
