Industrial Automation Sales Support Specialist - Kele Companies
Chicago, IL 60625
About the Job
Lesman Instrument Company, a nationwide provider of process control valves, industrial instrumentation and analytical instrumentation, is in search of an Industrial Automation Technical Sales Support Specialist to join our team in Bensenville, Illinois.
By becoming part of the Lesman/Kele Companies team, you will be part of a prosperous and expanding business segment selling tangible products from world class manufacturers, like Siemens, Honeywell, and Emerson, that improve results for our customers and our environment.
The Technical Sales Support Specialist provides technical expertise, guidance, and support to both internal and external customers for process instrumentation, valves and hygienic equipment, serving as a primary resource for product questions and product application information for internal and external customers.
Essential Responsibilities
- Actively promote Lesman's products and services, thoroughly explaining functionality and assisting customers in choosing the correct product
- Work with customers and outside sales reps to determine their process control and analytical instrumentation requirements
- Efficiently and effectively provide technical expertise in support of sales interactions and assist with the processing of orders, while identifying opportunities to increase sales during these interactions
- Prepare detailed quotations and order confirmations for customers
- Build item cards in the company's ERP system to include navigating the manufacturer's price books and literature in order to create and input a model number, minimum description, pricing, vendor, product class code and lead time information
- Negotiate pricing in order to facilitate sales and/or increase profit margins
- Assist with project specification and drawing reviews and complete project take-offs
- Provide exceptional personal customer service to all internal and external customers
- Create customers for life by investigating problems, developing solutions, and offering solutions
- Provide assistance as overflow support for sales calls
- Assist customers with use and navigation of the company's website and catalog
- Retrieve and accurately enter orders received via customer's electronic PO portal, acknowledging as necessary
Preferred Qualifications
- Undergraduate/bachelor's degree
- Minimum of five years of related work experience
- Proficiency in Microsoft Office and the ability to learn and use company software
- Advanced knowledge of the industrial process marketplace to include the role of the company's customers, consultants, contractors, and end users as well as advanced knowledge of industrial process applications and products
Kele Companies offers all full-time associates the following benefits and perks:
- Medical, vision, and dental insurance
- HSA
- FSA (medical and dependent care)
- 401(k) with employer match up to 4% with immediate vesting
- Employer-paid short- and long-term disability coverage
- Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
- Paid time off and paid holidays
- Tuition reimbursement
PI249958881
Source : Kele Companies
