INDUSTRIAL CUSTOMER SERVICE - ASAP Personnel Services
CONWAY, AR 72034
About the Job
Maintain customer relationship by responding to inquiries in a timely manner, maintain information and data integrity within customer platforms and ensure order entry accuracy in relation to items, quantities, pricing, etc. Support customer service department as required in accordance with company charter policies and objectives.Auditing of purchase orders for accuracy of information in preparation of data entry. Includes customer account number, representative sales agent number, standard pricing, ship date, ship via. Obtain management approval for price change authorization, terms for changes to standard freight/install policy.
Data entry into company operating system (LN) to generate picking list for equipment, parts or accessory shipment or service order for dispatching of field service technicians or independent service contractors when field repair is needed. Ensuring all inquiries and requests are met as expected by both the customer and customer service management.
Monitor orders, back orders, expedite and prioritize orders for equipment, parts, and accessories.Auditing of purchase orders for accuracy of information in preparation of data entry. Includes customer account number, representative sales agent number, standard pricing, ship date, ship via. Obtain management approval for price change authorization, terms for changes to standard freight/install policy.
Data entry into company operating system (LN) to generate picking list for equipment, parts or accessory shipment or service order for dispatching of field service technicians or independent service contractors when field repair is needed. Ensuring all inquiries and requests are met as expected by both the customer and customer service management.
Monitor orders, back orders, expedite and prioritize orders for equipment, parts, and accessories.
Data entry into company operating system (LN) to generate picking list for equipment, parts or accessory shipment or service order for dispatching of field service technicians or independent service contractors when field repair is needed. Ensuring all inquiries and requests are met as expected by both the customer and customer service management.
Monitor orders, back orders, expedite and prioritize orders for equipment, parts, and accessories.Auditing of purchase orders for accuracy of information in preparation of data entry. Includes customer account number, representative sales agent number, standard pricing, ship date, ship via. Obtain management approval for price change authorization, terms for changes to standard freight/install policy.
Data entry into company operating system (LN) to generate picking list for equipment, parts or accessory shipment or service order for dispatching of field service technicians or independent service contractors when field repair is needed. Ensuring all inquiries and requests are met as expected by both the customer and customer service management.
Monitor orders, back orders, expedite and prioritize orders for equipment, parts, and accessories.
Source : ASAP Personnel Services
