Industrial Sales/Project Manager - Rasmussen Mechanical Services

Company Benefits

At Rasmussen Mechanical Services, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we provide Health Insurance Coverage (medical/dental) for the Employee with an option to add the family at a low cost. We also provide a matching 401(k) plan, Life Insurance for Employee, and Vacation and Holiday pay.

Function:

A Industrial Sales/Project Manager’s primary role is as a facilitator with the goal being to ensure that a project is completed on time, within budget, and according to the requirements of the project.

Responsibilities:

• Represent Rasmussen Mechanical Services as the preferred mechanical service provider for customers, employees, and business partners.

• Perform sales activities, including travel as required with occasional overnight stays.

• Review and fully understand all aspects of assigned projects, including, but not limited to, estimates of equipment, materials, and manpower required as well as terms of payments, completion schedules, etc. that are contractual obligations.

• View project sites and layout, and determine the best way to execute the project. Satisfy customers’ needs within contract requirements with efficiency and cost effectiveness.

• Develop proposals, often involving return on investment calculations, for presentation to customers based on site review and analysis of projects with customers, blueprints, specifications, proposals and other documents.

• Determine manpower and material requirements for projects. Consider the expected complexity of the project, the capabilities of available field personnel, and the planned or promised completion time. Schedule manpower and materials to achieve orderly, efficient, cost effective execution and project completion.

• Ensure compliance to standards of quality, cost, safety, timeliness, and performance.

• Follow-up with internal and external customers to ensure their needs are met. Resolve customer concerns and complaints in a timely, efficient and cost effective manner.

• Maintain organized project document control (Job File), including:

• Purchase requisition/purchase order development & administration

• Subcontractor administration and coordination.

• Create and maintain change order documentation

• Direct progress billings, payment requests and approve invoices

• Review shop drawings & submittals

• Schedule of values & project job cost accounting

• Complete project close-out documentation

• Conduct post project follow-ups with customers to ensure all sales agreements have been completed and customers are satisfied with all aspects of the transaction.

• Sell within a team environment across RMS locations and departments. Solicit support and communicate effectively with internal staff.

• Take the lead in selling planned service agreements to customers, incorporating all appropriate RMS offerings that provide measurable value to the customer.

• Manage and sustain high levels of customer satisfaction. Provide solutions for performance enhancement and proactive resolution of issues to ensure customer expectations are met.

• Maintain excellent relationships with operations and field personnel. Follow-up on all leads from field personnel, service technicians, service coordinators, managers, and other RMS employees.

• Maintain and improve sales skills, systems awareness, and industry knowledge through self-study, product seminars, company-provided training, and self-improvement courses.

• Provide marketing support at trade shows, lunch-and-learns, and seminars.

• Perform other duties as assigned by RMS Management Team.

Education/Qualifications:

• Bachelor’s degree in technical field or equivalent professional experience.

• Professional and industry-specific certifications and licenses.

Experience:

• Minimum of five (5) years of progressive experience in mechanical systems or construction.

Skills:

• Excellent oral and written communication skills.

• Self-motivated, extraverted, tactful, organized, results and goal-oriented professional.

• Driven by a desire to satisfy customers and provide a high level of customer service.

• Computer literate with good working knowledge of office products, equipment, and procedures.

• Ability to communicate and sell services, as well as equipment and systems. Capable of successfully closing the sales agreement and providing follow-up to assure sustainable strong customer relationships.

• Excellent project management skills to properly plan the execution of projects (timely availability of required materials, equipment, tools, and manpower)

Physical & Mental Requirements:

• Must be able to lift 25-30 lbs. / sit for long periods of time / type / hear / see / speak English clearly / operate business equipment.

• Must be able to read / write / spell & calculate. Must be able to understand and follow written instructions, communicate effectively orally and written, and must be able to listen effectively.

• Must possess prioritizing / organizational / multitasking and stress management skills.

• Must possess a valid driver’s license.

• Must pass pre-employment drug screen.