Informatica Professional Services (IPS) SME/Specialist 3 - SMX USA

RFQ1726165    Enterprise Informatica Platform (EIP) Support Services

Key Responsibilities:

• Provide technical leadership in the engineering and troubleshooting of complex Informatica systems.
• Oversee the integration of Informatica systems with cloud platforms such as AWS, MongoDB, and Databricks.
• Lead knowledge transfer and training sessions for IRS personnel and contractor teams.
• Develop and implement solutions for Section 508 compliance and IPv6 interoperability.

Skills Required:

• Expertise in configuring and supporting Informatica Intelligent Cloud Services (IICS) and PowerExchange Connectors for cloud platforms.
• Hands-on experience with data security protocols, including TLS, SSL, SAML, and FIPS.
• In-depth knowledge of high availability and disaster recovery strategies for Informatica environments.
• Ability to manage case escalations with Informatica Global Customer Support (GCS) and provide resolutions for high-priority issues.

Certifications:

• Informatica Cloud Data Integration Specialist.
• AWS Certified Developer (for cloud-based application development).
• Certified Data Privacy Solutions Engineer (CDPSE) (optional but beneficial for IRS security requirements).

Experience:

• 12+ years of hands-on experience with Informatica products in complex, high-availability environments.
• Experience with troubleshooting network latency issues in distributed systems.
• Proven track record of providing engineering solutions and support for large-scale cloud migrations (AWS preferred).

Education:

• Bachelor's Degree in Information Systems, Data Engineering, or a similar field.
• Master's Degree in Cloud Computing or Data Management (preferred).