Information Governance Coordinator - Lewis Brisbois

The offices of Lewis Brisbois, a full-service AmLaw 100 firm, are actively seeking an IG Coordinator. The IG Coordinator reports and is supervised by the Manager of Information Governance. The IG Coordinator works with the Information Governance Department Team and is a Firm wide resource. Responsibilities include but are not limited to handling a variety of IG related assignments received via BigHand tasks, Customer Care portal, IG mailboxes, email and telephone. 

• Perform data transfers to and from the Firm's Document Management system
• Perform data checks per the IG procedures to ensure data is safe to store in the Firm's approved storage locations
• Engage Litigation Support and/or eDiscover Departments as needed to ensure data is not spoiled and appropriately handled
• Perform quality control of data migrations to ensure completion of assignment
• Assist Records and Information personnel with mass data imports and exports
• Assist with creating BigHand tasks for IG related requests including monitoring the IG BigHand hub and resolving locked and aged tasks
• Provide guidance and support to the Electronic Transfers Team members
• Assist with client audits
• Assist with training on IG procedures and workflows

Knowledge Skills and Abilities:

• At least three (3) years of experience in a customer service position and working in a team environment
• College degree preferred with coursework in Data and Records Management or equivalent
• Experience with Microsoft's Office and PDF software
• Ability to quickly learn and adapt to changes in procedures and be able to effectively communicate information and instructions to others
• Ability to work successfully with limited supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure
• Must possess excellent written and verbal communication skills
• Proficient with the Firm's Document Management System and its features and administrative functions
• Proficient understanding of the IG, IT Security and Records and Information policies, procedures and protocols
• Advanced understanding of law firm environment and workflows

Lewis Brisbois is not accepting search firm submissions for this position.

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