Information Specialist - Axle
Rockville, MD
About the Job
(ID: 2024-7001)
Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).
Axle is seeking a dedicated and detail-oriented Information Specialist to support the National Center for Advancing Translational Science (NCATS) at the NIH located in Rockville, MD. This position involves managing and disseminating information, conducting research, and providing support to internal teams and external users.
Benefits We Offer:
- 100% Medical, Dental & Vision Coverage for Employees
- Paid Time Off and Paid Holidays
- 401K match up to 5%
- Educational Benefits for Career Growth
- Employee Referral Bonus
- Flexible Spending Accounts:
- Healthcare (FSA)
- Parking Reimbursement Account (PRK)
- Dependent Care Assistant Program (DCAP)
- Transportation Reimbursement Account (TRN)
Responsibilities:
Research and compile information on rare diseases using publicly available resources, databases, and scientific literature.
Evaluate, organize, and summarize complex information for internal use or for distribution to the public.
Develop and maintain an updated database of resources, including scientific publications, patient support organizations, and advocacy groups.
Provide assistance to researchers, healthcare professionals, and the general public by answering information requests via email, phone, or other communication channels.
Work closely with cross-functional teams to ensure accurate and timely information is disseminated to relevant stakeholders.
Document research findings and information requests using a case management system (Salesforce or similar).
Assist in updating online resources and digital content to ensure they reflect the latest information available on rare diseases.
Ensure all information complies with privacy and data security standards.
Identify trends in information requests and develop FAQs or resource guides to address common inquiries.
Participate in team meetings, training sessions, and continuous learning opportunities to stay informed about the latest developments in rare disease research.
Qualifications:
Bachelor's degree in a relevant field (biology, health sciences, etc.).
Minimum 2 years of experience in an information management, research, or support role.
Strong research and analytical skills with the ability to evaluate and synthesize large volumes of information.
Excellent written and verbal communication skills, with the ability to convey complex information clearly and accurately.
Experience with Salesforce or similar case management tools is a plus.
Strong attention to detail and organizational skills.
Ability to work independently while managing multiple tasks and meeting deadlines.
Familiarity with medical or scientific terminology is preferred.
Must adhere to NIH guidelines and data privacy standards.
Preferred Skills:
Experience in a healthcare, scientific, or educational environment.
Familiarity with rare diseases or rare disease research.
Proficiency with database management and information retrieval tools.
Bilingual or multilingual abilities are a plus.
Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.
The diversity of Axle's employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.
Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com
