Information Systems Administrator - AIS Healthcare

AIS Healthcare is the leading provider of Targeted Drug Delivery (TDD), and Infusion Care solutions. With our diverse culture, and our values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality, and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIS Healthcare offers great benefits, including health, vision and dental insurance, long term disability insurance, life insurance, a vacation package, 401K plan with a generous employer match, and more!

JOB SUMMARY:

The Information Systems Administrator position is responsible for supporting end users on a variety of issues. This position identifies, researches and resolves technical problems. The Information Systems Administrator participates in technical research and development to enable continuing innovation within the infrastructure.  This particular opportunity is an entry level position that will focus on new user setup and machine provisioning.

EDUCATION AND EXPERIENCE:

A high school diploma or general education degree (GED) equivalent is required; Associate’s degree in Information Systems or related field and/or information systems experience is preferred.

Knowledge and/or experience in the following is preferred:

• Active Directory
• Helpdesk Duties Local & Remote
• E-mail administration
• Remote Desktop
• Backup & Recovery
• Administration of security systems (Access and Surveillance)
• New User Setup
• User Terminations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides technical support and guidance to users by responding to telephone calls, e-mails and personnel requests.
• Follows instructions and pre-established guidelines to perform functions of the job.
• Assists in the installation, maintenance, and general support of systems
• Documents, tracks and monitors the problem to ensure a timely resolution.
• Sets up, configures and supports internal and/or external computer and network operations.
• Recommends upgrades, patches and new applications and equipment.
• Maintains system efficiency.
• Recognizes patients’ rights and responsibilities and supports them in the performance of job duties; respects patient’s rights to privacy and confidentiality.
• Completes assigned paperwork/documents as directed in a timely manner.
• Shares knowledge gained with other staff members and works as a team member.
• Interacts with others in a positive, respectful, and considerate manner.
• Performs other job related duties as assigned.

QUALIFICATION REQUIREMENTS:

• Knowledge or ability to quickly learn commonly used concepts, practices and procedures within the technology filed.
• Excellent interpersonal skills.
• Ability to communicate effectively and professionally with coworkers.
• Ability to work in a team environment, while also delivering independent results.
• Strong critical thinking and analytical skills.
• Demonstrate ability to meet deadlines and provide accurate information in a dynamic environment.
• Strong work ethic with personal qualities of integrity and credibility.
• Advance computer proficiency.
• Knowledge in the use of Microsoft applications.