Information Systems Architect - Advanced at Rose International

REQUIRED EDUCATION:
A Bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows environment and experience in Citrix VDI.

REQUIRED SKILLS/ EXPERIENCE
• Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
• Team member training.
• Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
Citrix Administration Certification: 4 - 6 Years
Citrix Administration:4 - 6 Years
VMWare: 4 - 6 Years
Windows Server: 4 - 6 Years
Xen Desktop Broker: 4 - 6 Years

PREFERRED SKILLS
• Ability to effectively communicate with large or small groups of people through written or spoken communication
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
• Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.
• Develop update processes and work with team members to maintain currency in the VDI environment.
• Technical expertise a must.

Responsibilities :
• Providing level-2 and level-3 technical support for Citrix / XenApps server environment
• Monitoring of VDI platform with various client tools Netscaler, ControlUP)
• Support will include:
• VDI End-User Sessions
• VDI Stack
• Level-2 management and technical support
• Ensuring virtual sessions are working as intended
• Handling IT- VDI related requests or inquiries received by client helpdesk
• Ensuring all Citrix platform server systems under management have updated software patches
• XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
• Ensure high levels of client satisfaction for the products/solutions which are supported
• Addresses all technical questions around VDI and Citrix
• Participate in client meetings to update team members
• Ability to be the technical Subject Matter Expert within the domain
• Qualifications Skills, Experience & Qualifications :
• Advanced system testing tool knowledge & experience
• Strong technical experience with the following technologies: * Citrix Xen Desktop
• Citrix Xen Server
• VMware (vSphere)
• Ability to work well within a team environment
• Experience with Workflow analysis
• Technical collaboration for client problem solving
• Ability to apply best practices to ensure maximum amount of production
• Ability to provide one-on-one training to teammates

DAILY DUTIES / RESPONSIBILITIES:
Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment.
This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
Review user requirements and provide direction in the identification of problem and potential resolution.
Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems.
Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems. Job duties will include, but are not limited to the following:

SCOPE OF THE PROJECT:
The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.

Benefits:

For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).