Infrastructure Engineer III (INES03) - JPMorgan Chase Bank, N.A.

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Work as an Oracle Exadata Database Administrator (DBA) in a highly customer-focused database administration team, which provides 7×24 support in test/prod environments.
• Resolves most nuances and determines appropriate escalation path.
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills -

• Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, ansible etc.)
• Drives to continue to develop technical and cross-functional knowledge outside of the product
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• 7 years of RedHat Enterprise Linux (RHEL) administration, experience in Capacity management, Business Continuity Planning/execution and engineering experience with strong troubleshooting skills
• Proficient in multiple infrastructure technologies and have the operations skills to identify and mitigate difficult and complex technical problems
• Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms, Experience with Capacity management, Resiliency and Business Continuity Planning and execution
• Good knowledge in Splunk, Prometheus and Grafana

Preferred qualifications, capabilities, and skills -

• Working experience in Financial Institutions, Knowledge of DevOps and Site Reliability Engineer related experience
• Experience working on multiple service improvement programs and able to prioritize work loads
• Experience with multi-tiered application architecture. A proven track record of developing and implementing IT strategy and plans
• Familiarity with agile development methodologies and development tools such as JIRA, GIT & Bitbucket
• Strong experience with AWS

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans